Tech Product Owner
hace 4 semanas
This is an exciting opportunity to join our team as a Tech Product Owner, responsible for the design, delivery, and operation of Customer Engagement Products. As a key member of our team, you will work closely with our Customer Engagement business area, Product Management, and other stakeholders to deliver business outcomes and value.
Key Responsibilities
- Define product tech features roadmap based on business priorities, prioritize and sequence product features, coordinating Merchandising releases, deciding on timing and content
- Manage product financials, ensuring value is delivered to business at the appropriate cost, in alignment with agile program planning and iterations
- Track value delivered to business and end customers through a proper set of KPIs that measure relevancy, usage, performance, quality, and delivery
- Prepare for Program Increment (PI) or Townhall planning events, update the teams backlog and contribute to the program vision, roadmap, and content presentations
- Support program backlog refinement and prepare for Program Increment (PI) or Townhall planning and play a significant role in the planning event itself
Requirements
- Strong understanding of technology product delivery standards, frameworks, product mindset, and agile methodologies
- Salesforce service experience
- Omnichannel experience on virtual assistants integration, NLU/GPT
- SAFe and Agile product management
- AWS certifications and overall knowledge for a product owner
What We Offer
- A challenging career in an exciting, fast-moving environment in a dynamic industry
- A multi-cultural environment with great offices in many locations
- A work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses
About Mygwork
Mygwork is a global platform for the LGBTQ+ business community, and we are committed to creating a thriving community of technology professionals. We focus on making Tech a great place to work, with a community that we feel proud to belong to. We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality, and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.
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