Client Service and AML/KYC Specialist
hace 4 semanas
About May Business Consulting:
May Business Consulting is an international consulting firm offering advice on digital transformation, change management, efficiency, and control. We have a customer-centric approach, proactively engaging to maximize our added value.
Our company has offices in Spain and the United Kingdom and works on international projects with financial institutions, fintech companies, and startups.
Job Title: Client Service and AML/KYC Analyst
About the Role:
The selected person will participate in the KYC processes across one of our clients from the banking sector, ensuring a best-in-class client experience in terms of simplicity, transparency, and time to market.
Responsibilities:
- Managing a specific client portfolio in terms of New KYC requests.
- Continuous contact with internal or external clients to ensure a best-in-class onboarding and refresh processes.
- Maintaining E2E tracking of ongoing cases by liaising with the client and KYC analyst teams.
- Understanding new business onboarding requirements to look for the best-fitted onboarding for each entity.
- Ensuring effective identification and escalation of non-responsiveness cases.
- Communicating with business units and AML team for clearance of cases status.
- Ensuring timely and efficient reporting of daily and MIS.
- Identifying, communicating, and remediating process breakdowns and best practices.
- Creating and delivering reporting on process effectiveness to leadership team.
- Establishing working and effective relationships with local and global teams.
- Ensuring documentation and standard operating procedures are up to date with all relevant approvals in place.
- Operational Management and Training.
- Escalation Handling.
Requirements:
- Bachelor's degree.
- Client-oriented profile.
- High level of English and German.
- Strong interpersonal and verbal communication skills with the ability to apply sound reasoning when delivering services.
- Knowledge of money laundering schemes.
- Self-motivated and able to work independently.
- Able to handle highly confidential information professionally and with appropriate discretion.
- Able to effectively handle a fast-paced environment and successfully meet established deadline requirements.
We Offer:
- Permanent contract.
- Open compensation package adapted to your experience and expectations.
- Participation in various interesting projects with an international focus and in a continuously growing sector.
Location: Madrid (HYBRID)
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