IT Infrastructure Specialist
hace 2 semanas
OmniAccess is seeking an experienced IT Technician to support our river cruise ship operations in Europe. As an IT Infrastructure Specialist, you will be responsible for ensuring the smooth operation of our IT systems, including Windows Server, Hyper-V, and Citrix. Your primary focus will be on providing excellent support to our guests and internal clients, ensuring their technology-related needs are addressed promptly and efficiently.
Key Responsibilities
• Perform daily operations as detailed in technical documents, including system monitoring, maintenance, and implementation of new IT solutions.
• Verify the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Maintain operational, configuration, or other policies and procedures as instructed, and perform periodic performance reporting to support capacity planning.
• Maintain data centre environmental and monitoring equipment, and ensure that all IT equipment is in good working condition, including PCs, printers, point of sale systems, servers, and related hardware.
Requirements
• Associate degree in Computer Science or equivalent work experience.
• Proficient in English, with German language skills a plus.
• Willing to relocate to Germany (Passau area) for the upcoming two years, with pertinent work authorization for Germany required.
• Minimum of four years practical hands-on experience in a similar role, with good experience with Windows installation and administration, and domain of Active Directory features (DHCP, DNS) and with Failover clusters.
• Ability to troubleshoot and repair PC and printer hardware, with good understanding of LAN and WLAN networking, and hands-on experience installing hardware and software.
• Experience with VMWare VSphere, Hyper-V, XenDesktop, and Proxmox, with good PowerShell knowledge, and good knowledge in PowerEdge Dell servers series.
• Excellent time management, attitude, and interpersonal skills, with ability to follow directives of onboard management to adhere to all behavioural, safety, and other rules for crew members, and keep onboard management informed of any IT issues and policies that affect shipboard operations in their areas of responsibility.
• Comfortable dealing with senior stakeholders and working autonomously, with can-do mindset and excited about driving change in a fast-paced environment, and love to be the go-to person for our guests and internal clients.
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