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Customer Service Sales Representative
hace 1 mes
Transform Your Career with Amspace Recruitment Consultancy
We are seeking a highly skilled Customer Service Sales Representative to join our high-tech project in Barcelona. As a multilingual expert, you will handle post-sales customer requests and drive additional sales through excellent customer service and proactive engagement.
Key Responsibilities:
- Handle inbound inquiries via calls, emails, and chat regarding customer post-sales requests.
- Provide fast and effective responses and resolve issues collaboratively with internal business units.
- Create and follow up on quotes with a focus on cross-selling and up-selling.
- Maintain up-to-date knowledge of the product portfolio and post-sales processes.
- Manage post-sales tasks including order cancellations, claims, deliveries, and refunds with a customer-centric approach using CRM and other tools.
Requirements:
- Advanced level of English and native proficiency in French and Dutch.
- Strong communication skills and knowledge of sales techniques (cross-selling, objection handling, etc.).
- Customer-driven with a motivation to excel in sales.
- Achievement and target-oriented with IT knowledge and technical understanding.
- Minimum of 1 year of relevant experience.
- Strong interest in IT products and applications.
- Excellent customer care skills and the ability to effectively understand customer needs.
About Amspace Recruitment Consultancy
We transform talent acquisition into a strategic advantage. With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth. Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.
