People and Culture Specialist

hace 1 semana

Madrid, Madrid, España Primark A tiempo completo

Overview

Primark is a leading international retailer with a strong focus on delivering an exceptional customer experience. We are seeking a highly skilled Store P&C Advisor to join our team in Spain.

Job Description

The successful candidate will be responsible for leading and developing the P&C administration team, working closely with the Store Manager to deliver an outstanding customer and colleague experience. This is a generalist role, accountable for day-to-day P&C activity and providing trusted advice on the people agenda, process, and best practice to the Store Manager and Retail Management team.

Key Responsibilities

  • Recruitment: Use relevant systems to carry out administrative activity to support the end-to-end recruitment process for hourly paid in-store roles.

  • Onboarding and Induction: Oversee the onboarding process, including offer preparation and payroll/systems set up. Support the P&C administrator(s) to complete the appropriate background or reference checks and organise the relevant workwear and lanyards for new starters.

  • Resource Planning: Monitor the ongoing set up and maintenance of people data in the resource planning tool. Take ownership for the colleague experience when it comes to communicating shifts and planning time away from work.

  • Payroll: Work with the team to coordinate all daily and weekly payroll activities, including dealing with starts & leavers and reviewing T&A. Ensure the T&A/payroll system is updated with relevant absence information and documentation is received and processed in accordance with Country Regulations.

  • Training & Development: Support the delivery of core learning programmes via learning platforms and maintain records of learning activity. Capture training and development needs and discuss possible solutions with the P&C Business Partner and Store Manager.

  • Engagement & Well-being: In partnership with the Retail Management team, organise events and activities that drive engagement, wellbeing, and a positive Primark culture in store.

  • Performance Management (MYP): Monitor and support with completion of the mid-year and end-of-year Make Your Primark review process.

  • Talent & Succession: Oversee the talent, succession, and development agenda for Retail Assistants, focusing on delivery of a talent pipeline for Retail Management roles.

  • Employee Relations: Coach, advise, and support Retail Management as a first point of contact on employee relations matters, liaising with the ERUK team as required to resolve complex cases.

Required Skills and Qualifications

We are looking for an experienced HR Generalist/Operational professional with a strong understanding of employment legislation and best practice. The ideal candidate will have:

  • 2+ years of HR experience in a similar role.

  • A professional HR qualification (desirable).

  • Attention to detail and accuracy.

  • Experience in coaching & influencing.

  • Excellent organisation skills, with the ability to prioritise well and be flexible in a fast-paced environment with changing demands.

  • Strong communication skills.

  • Good analytical and problem-solving skills.

  • Experience in Talent, Performance, and Change Management.

  • Retail sector experience or other customer-facing sectors with high colleague headcount.

Salary

We offer a competitive salary range of €45,000 - €60,000 per annum, depending on experience.

Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career development and growth within the company.

  • A comprehensive benefits package, including health insurance, pension scheme, and annual leave.

  • Access to exclusive discounts and rewards through our employee benefits programme.

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