Scientific Instrumentation Specialist

hace 4 días


Madrid, Madrid, España Thermofisher Scientific A tiempo completo

Company Overview

Thermo Fisher Scientific is a world-class company that values performance, quality, and innovation. With our commitment to R&D and our global reach, we provide our employees with the resources and opportunities to make significant contributions to the world.

Estimated Salary Range:$80,000 - $120,000 per annum (dependent on location and experience)

Job Description

We are seeking a highly skilled Technical Service Engineer to join our Bioscience team in Madrid. As a key member of our team, you will have the unique opportunity to apply your expertise in Flow Cytometry and Cell Sorting to improve customer experience and contribute to the overall success of our company.

Responsibilities

  • Deliver outstanding customer support through effectively resolving instrument hardware and software related inquiries
  • Engage with customers via phone, email, and remote support tools to ensure their satisfaction
  • Collaborate across functions within the organization to optimize instrument performance and ensure the success of our customers
  • Work closely with Applications Support and Field Service Engineers to prioritize activities and ensure a successful outcome
  • Represent the company in a positive, professional manner in all dealings with Thermo Fisher Scientific customers, both external and internal

Required Skills and Qualifications

  • B.S. (or equivalent experience) or higher in science/engineering or a related field
  • Professional background in life sciences, cell biology, biomedical engineering, or related subjects
  • Proven ability to diagnose and resolve problems on electronic and mechanical instrumentation in a scientific laboratory environment, with a focus on remote resolution
  • Application experience with Flow Cytometry
  • Preferred application experience with Cell Sorting

Benefits

As an employee of Thermo Fisher Scientific, you will have access to a range of benefits including health insurance, retirement savings plan, and paid time off. We also offer ongoing training and development opportunities to help you grow in your career.



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