Quality Assurance Specialist

hace 2 semanas

Madrid, Madrid, España It Partner A tiempo completo
Job Description

We are seeking a highly skilled Quality Assurance Specialist to join our dynamic team at It Partner. As a Quality Assurance Specialist, you will play a pivotal role in ensuring the quality of our software solutions.

Key Responsibilities:
  • Define and execute test requirements to prevent defects and identify and eliminate any mistakes in the software solution before its release to customers.
  • Ensure quality standards and industry benchmarks are met for an exceptional user experience.
  • Design and develop QA management systems and tools.
  • Participate in the overall review and execution of manual and automated testing plans and procedures.
  • Analyze requirements and create test plans, test cases, and test documentation.
  • Automate test procedures.
  • Work with Contact Centres, IVRs, telephony, and agent desktop solutions.
  • Collaborate within Agile squads, consisting of developers, engineers, and tech leads.
  • Utilize strong interpersonal, organizational, and problem-solving skills.
  • Innovate and maintain a detail-oriented approach.
  • Exhibit outstanding written and verbal communication skills in English.
Requirements:
  • Proven experience in QA roles within technology teams.
  • Experience in designing and developing QA management systems and tools.
  • Involvement in manual and automated testing plans and procedures.
  • Ability to analyze requirements and create test documentation.
  • Experience in automation of test procedures.
  • Knowledge of Contact Centres, IVRs, telephony, and agent desktop solutions.
  • Experience working in Agile squads.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Outstanding written and verbal communication skills in English.
Nice to Have Skills:
  • Certifications in Agile and AWS.
  • Understanding of financial institutions and banking products / processes.

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