Digital Product Enablement Manager
hace 1 mes
Job Summary
We are seeking a highly motivated Digital Product Enablement Manager to join our team at F. Hoffmann-La Roche Gruppe. As a Digital Product Enablement Manager, you will be responsible for managing tool requests from various engineering teams and driving the tool selection process.
Key Responsibilities
- Manage tool requests from engineering teams and drive the tool selection process
- Collaborate with IT and QA to conduct compliance assessments
- Negotiate agreements with Procurement and Legal departments
- Manage vendor relationships and pricing negotiations
- Ensure proper handling of user management, training, and documentation
- Set up KPIs and track operational metrics of usage, licenses, and availability
- Manage overall tools costs and identify chargeback models
- Actively manage vendors and tools lifecycle and governance
Requirements
- 5+ years of experience in a customer-facing role within a service organization
- 5+ years of technical experience in IT organizations
- Strong customer and service management focus
- Strong communication and negotiation skills
- Strong focus on pragmatism while attention to detail and process
- Experience in stakeholder management and cross-functional teamwork
About Us
F. Hoffmann-La Roche Gruppe is a leading healthcare company that is committed to innovation, curiosity, and diversity. We are a team of 100,000 people in 100 countries working together to make a difference in the lives of patients.
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