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Head of Internal Communications Strategist

hace 1 mes

Barcelona, Barcelona, España Kiwi A tiempo completo
About Kiwi

Kiwi is a leading global travel-tech company headquartered in the Czech Republic. Our innovative algorithm enables users to find better route options and prices other search engines can't see, daily performing billions of price checks across 95% of global flight content. We're a global business that's still got a start-up heart.

Our Team

As our Head of Internal Communications, you will report to our Chief Human Resources Officer (CHRO) and join a talented human resources team. You will collaborate with your peers in the HR Team as well as our Strategy and Product teams to shape and implement a comprehensive strategy to keep our teams informed, engaged, and aligned with Kiwi's vision and mission.

Your Role

You'll collaborate closely with Executive Leadership, HR, PR, and other key stakeholders to ensure that our communications are clear, consistent, and empowering, in line with our fast-paced, experimentation-driven culture. In addition to Internal Communications, you will be responsible for Employer Branding (working with Talent Acquisition).

Key Responsibilities
  1. You will build and lead a robust internal communication plan that supports our business objectives and product-led transformation.
  2. You'll craft clear, compelling messages that inspire and inform our employees, creating engaging, straightforward, and empathetic messaging for a variety of platforms (newsletters, email updates, all-hands meetings, etc.).
  3. You'll develop and execute our Employer Branding strategy to enhance our ability to attract the right talent.
  4. You'll work closely with executive leadership, product & strategy teams, HR, and other departments to ensure communication is tailored, relevant, and addresses key employee concerns.
  5. You'll support leadership messaging, developing talking points and materials for leadership to cascade important information through teams.
  6. You'll develop initiatives to enhance morale and maintain productivity during periods of change, leveraging internal channels like our intranet, internal social platforms, and feedback loops.
  7. To improve engagement and impact, you'll ensure employee-centric messaging by regularly gathering feedback and insights from our employees.
  8. You'll manage change management & crisis communication, providing counsel to leadership on best practices for managing communication around changes in strategy, structure, or product pivots.
What We Offer
  1. A hybrid and flexible work environment with a modern office in the center of Barcelona (Passeig de Gracia) with great views and amenities.
  2. Benefits such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Employee Assistance Program, Wellhub membership, and an annual subscription for El Bicing.
  3. Annual financial bonus based on company and individual performance.
  4. Flight vouchers to celebrate your Kiwi anniversaries.
  5. Relocation package (including visa transfer support).
  6. Dogs are welcome in our offices.