Senior UX Researcher
hace 4 semanas
At Board International, we empower enterprises to plan smarter, drive outcomes, and lead transformation through our single Intelligent Planning Platform.
We believe every colleague brings unique value, collaborating openly to deliver results, celebrate shared successes, and thrive on innovation with a growth mindset.
This position is based in Madrid, where we apply a hybrid working model.
Key Responsibilities:- Conduct User Research: Plan, design, and execute studies using interviews, surveys, usability testing, and analytics analysis to gather insights on user behaviours, needs, and pain points.
- Define User Personas: Develop detailed personas based on research to effectively communicate user needs and goals to the development team and stakeholders.
- Collaborate with Product Management: Partner with the Product Management team to identify research goals, define questions, and prioritise efforts based on the product roadmap and business objectives.
- User Journey Mapping: Map user journeys and identify opportunities to enhance the user experience across different touchpoints, advocating for user-centered design throughout the development process.
- Analyse and Present Findings: Extract key insights from research data and communicate findings to cross-functional teams through visually compelling reports, presentations, and interactive prototypes.
- Competitive Analysis: Stay updated on industry trends and conduct competitive analysis to understand the landscape and identify opportunities for innovation.
- Usability Testing: Plan and execute usability testing sessions to validate design concepts and gather feedback for iterative improvements.
- Continuous Improvement: Contribute to improving UX research methodologies, processes, and tools within the organisation, staying up-to-date with the latest techniques and trends.
- Colleague Success: Supports mid- and junior-level researchers and designers in delivery, as well as coaches and mentors in best practice.
We are looking for a Senior UX Researcher to join our talented UX Design team and work closely with our Product Management and Engineering teams.
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