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hace 2 meses
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. Our digital approach and customer-centric orientation have enabled us to develop a strong booking experience and offer high-quality road trips at affordable prices.
We have welcomed over 300,000 travelers from 169 countries, with over one million nights rented through our platform. Our range of road trip possibilities includes short-term RV rentals, long-term campervan subscriptions, and vehicle sales.
The RoleWe are seeking university students or recent graduates for an International Operations Intern position in our Depot in Rafelbunyol - Valencia. As an International Operations Intern, you will represent our brand, provide world-class customer service, and ensure a seamless experience for our guests.
Key Responsibilities- Front-office activities:
- Customer service and sales: Handle check-ins and check-outs, register guests, process payments, and explain campervan functionalities.
- Back-office activities:
- Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras.
- Quality control: Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support activities: Support the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues.
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess excellent customer service skills and a problem-solving mindset.
- You are eager to develop relevant skills and contribute to a dynamic team.
- A compensated internship with accommodation not included.
- Online and on-the-job training to develop relevant skills.
- International opportunities and potential integration into Indie Campers after the internship.