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At BOHO CLUB, we are seeking a highly skilled and experienced Luxury Spa Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.
Key Responsibilities:- Guest Service: Greet and welcome guests, respond to inquiries, and provide information about spa services and amenities.
- Front Desk Operations: Manage the front desk, handle guest check-in and check-out, and process payments.
- Communication: Answer phone calls, respond to emails, and communicate with guests and staff in a professional and courteous manner.
- Team Collaboration: Work closely with spa staff to ensure seamless service delivery and maintain a positive and respectful work environment.
- Administrative Tasks: Perform administrative duties, such as data entry, filing, and maintaining accurate records.
- Experience: Minimum 1 year of experience in a similar role, preferably in a luxury spa or hotel environment.
- Language Skills: Proficient in English, with the ability to communicate effectively with guests and staff.
- Education: High school diploma or equivalent required.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Collaborative Work Environment: A dynamic and supportive work environment.
