Key Account Manager
hace 4 semanas
We are seeking a skilled Key Account Manager to oversee the relationship of our company with its most important Dental/Non Acute distributors clients in Spain and Portugal.
The ideal candidate will be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
The Key Account Manager will be responsible for developing trust relationships with a portfolio of major clients distributors, acquiring a thorough understanding of key customer needs and requirements, and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
The role requires strong communication and interpersonal skills, with the ability to build relationships with professionals of all organizational levels.
The Key Account Manager will also be responsible for ensuring the correct products and services are delivered to customers in a timely manner, serving as the link of communication between key customers and internal teams, and resolving any issues and problems faced by customers and dealing with complaints to maintain trust.
The ideal candidate will have a Bachelor's degree in Chemistry, Economics or Business Administration, knowledge of Infection Prevention in dental and/or medical settings, and fluent Spanish and English. Portuguese is a plus.
The Key Account Manager will also have proven experience as a key account manager (3 years of experience minimum), experience in sales with dealers and providing solutions based on customer needs, and strong organizational skills.
The role requires a good strategical view on how to build a distributor network, geographical coverage, coverage by product segment, and the ability to identify the right partner.
The Key Account Manager will also need to have excellent negotiation skills, distributors are often strong negotiators, and the ability to create a strong and trustfully relationship with Ecolab Management Team.
The ideal candidate will also have competencies in Analytics, Demand Management Planning / Business Planning (inventory management), Capacity Review, Marketing / Communication and Training.
We are committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment.
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