Customer Service Ambassador

hace 1 mes


Cádiz, Cádiz, España Accor Hotels A tiempo completo

Job Description:

As a Reception Team Member at Accor Hotels, you will be the face of our establishment, extending a warm welcome to our guests and putting their well-being at the heart of everything you do. You will be responsible for creating a personalized experience for our guests, from the moment they arrive until they depart.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that our guests feel valued and respected.
  • Be present and visible in the lobby, establishing a warm and personalized relationship with our guests.
  • Anticipate guests' needs and take them into consideration, handling requests for information and providing answers.
  • Work collaboratively with the Food and Beverage team to ensure that our guests are always looked after.

Requirements:
  • Fluency in English.
  • Customer Service experience.
  • Positive problem-solving approach.
  • Time-Keeping and Organized.

Why Join Us?
  • Innovative Environment: Be part of a forward-thinking organization where your ideas matter.
  • Opportunity to grow in the company.
  • Career Growth: We invest in our people and offer opportunities for professional development.
  • Supportive Team: Work with a group of dedicated and passionate professionals.
  • Competitive Compensation: We offer a comprehensive salary and benefits package.


Additional Information:
  • Free Bonus Break: 3 free weekends to spend in Accor hotel in the UK – (up to availability).
  • Discount for you and your friends & family in all Accor Hotels worldwide.


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