Customer Service Specialist
hace 4 semanas
Key Responsibilities:
To provide exceptional customer service by attending to service calls within 2 hours and monitoring the performance of assigned machines.
Account Management:
Regular visits to assigned accounts to assess and recommend replacements or upgrades based on machine performance and usage.
Sales and Support:
Offering spare parts for outright purchase machines and providing technical support to ensure optimal machine performance.
Qualifications:
Preferably Electrical Engineer, Electronics & Communication Engineer, or Computer Engineer with good communication skills and willingness to do field work.
Work Schedule:
Full-time, Monday to Friday.
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