Housekeeping Attendant
hace 4 semanas
Job Summary
Clean and maintain public and employee areas, including restrooms, showers, and floor surfaces, to ensure a high level of cleanliness and guest satisfaction.
Key Responsibilities
- Clean and disinfect public and employee restrooms and showers, including sinks, toilets, and showers.
- Clean glass surfaces in public and employee areas.
- Clean floor surfaces using designated chemicals, supplies, and equipment.
- Dust surfaces in assigned areas.
- Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
- Inspect condition of furniture for tears, rips, and stains and report damages.
- Clean and maintain lights.
- Post caution signs to limit traffic when necessary.
- Contact other departments directly for urgent repairs.
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals.
- Ensure adherence to quality expectations and standards.
Physical Demands
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance.
- Move, lift, carry, and place objects weighing in excess of 55 pounds with assistance.
- Pull and push work-related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Visually inspect tools, equipment, or machines.
- Grasp, turn, and manipulate objects of varying size and weight.
- Move through narrow, confined, or elevated spaces.
- Move up and down a ladder.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
Preferred Qualifications
- No high school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- No license or certification.
About The Ritz-Carlton
The Ritz-Carlton is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
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