Student Accommodation Operations Coordinator

hace 2 semanas


Madrid, Madrid, España Nido Living A tiempo completo

We are seeking an experienced and customer-focused Administrator to join our team at Nido Living. This exciting opportunity is based in Aravaca, Madrid, and offers a unique chance to work with a leading real estate investment and operating platform focused on purpose-built student accommodation.

The successful candidate will be responsible for ensuring the highest level of customer satisfaction and delivering exceptional service to our residents and guests. Key responsibilities include:

Main Responsibilities

  • Promoting a 'guest first' culture and exceeding their expectations.
  • Managing the office and reception areas, maintaining high customer service standards, and providing personalized services.
  • Assisting with marketing and sales processes, managing room cleans and maintenance works, and providing out-of-hours support as required.
  • Delivering on customer satisfaction targets and addressing complaints promptly and effectively.
  • Supporting the supervision of on-site maintenance operations.

In this role, you will have the opportunity to work with a dynamic and growing company that prioritizes resident wellbeing and safety. We offer a competitive salary range between €30,000 - €40,000 per annum, depending on experience, making this an excellent opportunity for those looking to grow their career in a supportive and collaborative environment.



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