Credit Risk Manager
hace 4 semanas
The Credit & Collection Controller is a key position within Sibelco, responsible for minimizing the company's exposure to credit risk and optimizing working capital. This role involves proactive management of customer overdues in a B2B environment, with a focus on prompt resolution of queries and disputes.
In this challenging yet rewarding role, you will be responsible for managing a portfolio of customers across multiple countries, reporting directly to the Senior Credit & Collection Manager. Your success will be measured by your ability to reduce customer overdues, improve cash flow, and maintain strong relationships with internal stakeholders.
Your Key Responsibilities- Make timely calls to customers to discuss payment status and debt levels, resolving any queries or disputes that arise.
- Partner closely with Sales teams to ensure effective communication and collaboration regarding customer accounts, addressing any issues promptly.
- Maintain excellent interdepartmental relationships with Commercial, Customer Services, and Finance colleagues, fostering a deep understanding of how functions impact each other daily.
- Block and release customer orders or accounts according to credit & collections guidelines, ensuring compliance with Sibelco's policies.
- Monitor payment terms and commercial compliance to Sibelco's customer payment term policy, recommending improvements as needed.
- Review and set up risk-mitigating instruments offered to customers, such as bank guarantees or parent guarantees.
- Set up and review customer credit master data, ensuring accuracy and completeness.
- Organize, agree upon, and follow up on repayment plans with customers, either independently or in conjunction with your manager.
- Hand over and manage legal reclaim actions in collaboration with the legal department and Business Services Teams.
- Recommend monthly provisions for specific doubtful debt to accounting & controls colleagues.
- Support and drive credit & collections improvement projects, contributing to the continuous enhancement of Sibelco's processes.
We are seeking an experienced Credit & Collection professional who can thrive in a dynamic, global environment. To succeed in this role, you should possess:
- A bachelor's degree in a relevant field, such as business administration, finance, or accounting.
- Minimum 3-5 years of experience in credit & collections, preferably in a B2B environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and internal teams.
- A proven track record of reducing customer overdues and improving cash flow.
- Strong analytical and problem-solving skills, with the ability to navigate complex financial situations.
- Familiarity with credit & collections software and systems, with the ability to adapt quickly to new technologies.
Sibelco offers a competitive salary package, including a base salary of approximately $70,000 per annum, plus performance-related bonuses and benefits. Our comprehensive benefits program includes:
- A generous health insurance plan, covering medical, dental, and vision expenses.
- A retirement savings plan, with employer matching contributions.
- A flexible work arrangements policy, allowing for remote work and flexible hours.
- Access to training and development opportunities, to support your career growth and professional development.
- A dynamic, global work environment, offering opportunities to collaborate with colleagues from diverse backgrounds and cultures.
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