Senior Knowledge Analyst

hace 1 mes

Madrid, Madrid, España Boston Consulting Group A tiempo completo
About the Role

We are seeking a Senior Knowledge Analyst to join our Deep AI team, where you will partner with business leaders and client consulting teams to support sales and delivery of AI-driven Customer Management programs.

As a Senior Knowledge Analyst, you will play a key role in the evolution of BCG's AI products and Customer Management use cases, conducting research on the latest trends and innovations. You will create original thought leadership, building an arsenal of playbooks, case studies, trend insights, and editorial content to enable go-to-market and client consulting.

You will be engaged on live client engagements, conducting situational analyses and deploying diagnostic methods to scope use cases to suit clients' unique needs. Throughout the client engagement, you will play an important role in upskilling teams, sharing best practices to enable AI-driven Customer excellence at scale.

To succeed in this role, you will need to demonstrate expertise and advanced knowledge of emerging AI trends and how they are driving customer and commercial impact. You will be experienced in conducting research and analysis to deliver market insight, thought leadership, and client bespoke reports.

You will have prior experience in consulting or technology pre-sales, where you were involved in scoping client solutions, identifying use cases, and defining target customer experiences and business requirements.

This role will suit people with a passion for cutting-edge technology and a desire to work at the intersection of thought leadership, client consulting, and sales enablement.

Key Responsibilities
  • Partner with sales and client consulting teams to support go-to-market, use case definition, and target customer experience and business requirements analysis
  • Support client engagement to co-create AI-driven strategies to optimize customer acquisition, retention, and lifetime value
  • Conduct analyses to deliver insights on competitors, best practices, and emerging AI and technology trends
  • Codify client playbooks, best practices, and case studies to enable sales and client consulting teams
  • Deliver client-specific reports, with experience across a range of sectors, including Retail, Banking, Telecoms, Consumer Products, Energy, etc.
  • Create thought leadership perspectives on customer experience technology, generative AI, personalization, dynamic pricing, and marketing automation, etc.
Requirements
  • 3+ years in Management Consulting or Technology Pre-Sales, with a deep understanding of AI and Customer Management solutions
  • In lieu of consulting experience, 3+ years minimum industry Product Management experience, specializing in AI and Customer Management products
  • Experience creating presentations and business case analyses for Executive audiences on the commercial potential of AI and Customer Management solutions
  • Experience scoping AI and Customer Management use cases, defining target customer experiences and business requirements
  • Bachelor's Degree required (advanced degree preferred)
  • Fluency in English

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job Title: Senior Knowledge AnalystAbout the Role:We are seeking a Senior Knowledge Analyst to join our Industrial Goods Practice Area at Boston Consulting Group. As a Senior Knowledge Analyst, you will work in a growing global team, providing industry expertise and insights to support our case and proposal teams.Key Responsibilities:Provide industry...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job OverviewWe are seeking a highly skilled Senior Knowledge Analyst to join our team at Boston Consulting Group. As a Senior Knowledge Analyst, you will play a critical role in providing industry expertise and insights to our clients.Key Responsibilities:Develop and maintain in-depth knowledge of the Forest Products, Paper, and Packaging industryCollaborate...

  • Senior Knowledge Analyst

    hace 4 semanas

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    ROLE OVERVIEWWe are seeking a seasoned Senior Knowledge Analyst to join our team at Boston Consulting Group. As a Senior Knowledge Analyst, you will play a key role in providing industry expertise and insights to our case and proposal teams. With a strong background in the Forest Products, Paper, and Packaging (FPPP) industry, you will be responsible for...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Knowledge Analyst to join our Operations Practice Area in Europe. As a Senior Knowledge Analyst, you will work in a growing global team, providing functional expertise and insights while working together with case and proposal teams to provide knowledge assets, analysis, and expert advisory.Key...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Knowledge Analyst to join our team at Boston Consulting Group. As a Senior Knowledge Analyst, you will work closely with our global topic leads and colleagues to bring expertise and capabilities to the service of our internal and external clients.Key ResponsibilitiesProvide industry expertise and insights to...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España The Boston Consulting Group A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Knowledge Analyst to join our Operations Practice Area in Europe. As a Senior Knowledge Analyst, you will work in a growing global team, providing functional expertise and insights while working together with case and proposal teams to provide knowledge assets, analysis, and expert advisory.Key...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España The Boston Consulting Group Gmbh A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Knowledge Analyst to join our Industrial Goods Practice Area at The Boston Consulting Group GmbH. As a Senior Knowledge Analyst, you will work in a growing global team, providing industry expertise and insights, collaborating with BCG case and proposal teams to deliver customized knowledge assets and expert...

  • Senior Knowledge Analyst

    hace 2 semanas

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Role SummaryAs a Senior Knowledge Analyst at Boston Consulting Group, you will join a growing global team providing industry expertise and insights. You will work closely with case and proposal teams to deliver customized knowledge assets and expert advisory services. This role requires a deep understanding of the Forest Products, Paper, and Packaging...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job SummaryAs a Senior Knowledge Analyst at Boston Consulting Group, you will play a key role in driving problem-solving and solutioning for clients, generating insights towards pragmatic solutions tailored to the business context. You will lead the development and commercialization of Procurement knowledge and assets, aiming to innovate our offers and...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    ROLE SUMMARY As a Senior Knowledge Analyst at Boston Consulting Group, you will be part of a global team providing industry expertise and insights to support case teams and clients.Your role will involve working closely with topic leads and colleagues to develop and deploy knowledge assets, tools, and data to deliver business value to our clients.KEY...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    ROLE SUMMARYAs a Senior Knowledge Analyst at Boston Consulting Group, you will be part of a global team providing industry expertise and insights to support case teams and clients. Your role will involve working closely with topic leads and colleagues to develop and deploy knowledge assets, tools, and data to deliver business value to our clients.KEY...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    As a Senior Knowledge Analyst at Boston Consulting Group, you will be part of a growing global team providing industry expertise and insights. You will work closely with case and proposal teams to deliver customized knowledge assets and expert advisory services. Your role will involve serving as a thought partner and content expert to case teams and...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España The Boston Consulting Group A tiempo completo

    Job SummaryAs a Senior Knowledge Analyst within The Boston Consulting Group's Operations Practice Area, you will work in a growing global team, providing functional expertise and insights while collaborating with case and proposal teams to deliver knowledge assets, analysis, and expert advisory. You will serve as a thought partner and content expert to case...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España The Boston Consulting Group Gmbh A tiempo completo

    Job SummaryAs a Senior Knowledge Analyst at Boston Consulting Group, you will play a key role in driving problem-solving and solutioning for clients, generating insights towards pragmatic solutions tailored to the business context. You will lead the development and commercialization of Procurement knowledge and assets, aiming to innovate our offers and...

  • Senior Knowledge Analyst- Payments

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    ### Job SummaryAs a Senior Knowledge Analyst within Boston Consulting Group's Payments and FinTech Practice Area, you will work in a growing global team, providing industry and/or functional expertise and insights while collaborating with case and proposal teams to develop knowledge assets, analysis, and expert advisory.### Key Responsibilities- Serve as a...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Role OverviewWe are seeking a Senior Knowledge Analyst to join our Payments and FinTech Practice Area. As a Senior Knowledge Analyst, you will work in a growing global team, providing industry and/or functional expertise and insights while working together with case and proposal teams to provide knowledge assets, analysis, and expert advisory.Key...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job SummaryWe are seeking a Senior Knowledge Analyst to join our Payments and FinTech Practice Area at Boston Consulting Group. As a Senior Knowledge Analyst, you will work in a growing global team, providing industry and/or functional expertise and insights while working together with case and proposal teams to provide knowledge assets, analysis, and expert...

  • Senior Knowledge Analyst

    hace 4 semanas

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Role OverviewAs a Senior Knowledge Analyst within the Operations Practice Area at Boston Consulting Group, you will work in a growing global team, providing functional expertise and insights while collaborating with case and proposal teams to deliver knowledge assets, analysis, and expert advisory.Key ResponsibilitiesDrive problem-solving and solutioning for...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job SummaryWe are seeking a Senior Knowledge Analyst to join our Industrial Goods Practice Area. As a Senior Knowledge Analyst, you will work in a growing global team, providing industry expertise and insights to deliver customized knowledge assets and expert advisory.Key ResponsibilitiesWork with global topic leads and colleagues across BCG to bring...

  • Senior Knowledge Analyst

    hace 1 mes

    Madrid, Madrid, España Boston Consulting Group A tiempo completo

    Job SummaryWe are seeking a Senior Knowledge Analyst to join our team in the Forest Products and Packaging practice area. As a Senior Knowledge Analyst, you will work closely with our global topic leads and colleagues to bring expertise and capabilities to the service of our internal and external clients.About the RoleThe Senior Knowledge Analyst will be...