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Configuration Specialist for Global Pricing Platform
hace 1 mes
About the Role:
We are seeking a skilled Configuration Specialist to join our Business Technology Operations team at Zurich. As a key member of our team, you will be responsible for managing the end-to-end development environments and infrastructure for our Guidewire-based global business critical application.
Key Responsibilities:
- Ensure the stability and availability of the GPP development and production environments
- Work with internal Zurich technical teams to ensure GPP environments meet IT security and software standards
- Responsible for any changes made to environment configurations
- Collaborate with the IT hosting partner to organize and manage higher environment deployments
- Monitor higher environments using corporate tools to identify and resolve issues
- Ensure environments are up to date in terms of vulnerabilities and software versions
- Manage Service Now incident tickets related to GPP environments
- Manage system outages and work to restore services with necessary teams
- Ensure close collaboration with other IT teams
- Review environment documentation and keep it up to date
Requirements:
- Bachelor's degree in Business Administration, Computer Studies, or similar
- CI/CD skills in continuous integration tools like Jenkins, Bamboo
- Basic knowledge in application servers like Apache Tomcat
- Analytical thinking and quick problem-solving skills
- Fast learning, self-motivated, proactive, and able to show initiative
- Positive attitude with ability to adapt in a changing environment
- Ability to effectively prioritize and execute tasks while under pressure
- Excellent listening, interpersonal, written, and oral communication skills
- Critical thinking skills
- Excellent customer service and relationship management experience
