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Senior Lifecycle Services Manager
hace 2 meses
We are seeking a highly skilled and experienced professional to join our team as a Team Leader Lifecycle Services. As a key member of our organization, you will be responsible for overseeing the successful implementation and management of Long-Term Service Agreements (LTSA's), Small Projects (SMAP) and one-off Services (SO) within a nominated customer base for Systems and Software products, especially Delta V.
Key Responsibilities- Support sales teams in the pursuit phase by presenting service delivery capabilities to customers.
- Provide guidance and support to team members in their day-to-day tasks and project execution.
- Act as the main point of contact for designated customers.
- Take ownership of administrative activities such as field engineering reports and financial maintenance.
- Drive and embed a culture of continuous improvement of performance and innovation.
- Engineering or technical background.
- Technical experience in the industrial market with Control Systems (DCS).
- Experience leading operational teams.
- Spanish and English language proficiency (verbal and written).
- Portuguese language proficiency.
- Experience with Service Execution and contract management.
- Experience working in a matrix organization.
By joining our organization, you will be part of a global environment in which different perspectives are welcome and encouraged. We offer a range of benefits, including flexible working hours, partial remote work, life insurance, flexible retribution options, and opportunities for advancement. We provide training and professional development plans, as well as mentoring and onboarding programs to support your growth and success.
