Anti-Fraud Specialist

hace 1 semana


Madrid, Madrid, España Awin A tiempo completo
Fraud Prevention Specialist - Ecommerce / Digital Marketing

Job Summary: We are seeking a highly skilled Fraud Prevention Specialist to join our team at Awin. As a key member of our fraud prevention team, you will be responsible for driving and executing the development and implementation of robust anti-fraud procedures to prevent, detect, and respond to fraudulent activity that threatens our organization, customers, and partners.

Duties and Responsibilities:

  • Review new publisher registrations and communications to ensure compliance and authenticity.
  • Conduct regular audits during the publisher lifecycle to identify and address any anomalies.
  • Review publisher payments on Awin and ShareASale platforms, focusing on identifying and analysing any irregularities.
  • Develop and implement comprehensive fraud detection and prevention measures and tools.
  • Maintain detailed records of fraud management activities and sanctions, and effectively communicate findings to relevant stakeholders.
  • Carry out extensive investigations of publisher activities and documentation for decision making.
  • Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
  • Provide advice and training to both internal and external partners on fraud prevention, detection, and resolution strategies.

Requirements:

  • At least 2 years' experience in customer service and/or fraud investigations is mandatory.
  • Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms and e-commerce environments.
  • Exhibits outstanding client service skills, with a track record of proactivity and a proven ability to enhance client performance.
  • Possesses strong time management skills and the flexibility to adapt to changing circumstances and challenges.
  • Capable of managing multiple projects simultaneously in a fast-paced setting, demonstrating efficiency and effectiveness.
  • Shows a strong drive to take ownership of tasks and accepts full accountability for the quality and outcomes of their own work.
  • Maintains a positive outlook with a strong team orientation and a demonstrated 'can-do' attitude, contributing positively to team dynamics and morale.
  • Demonstrated skill in using the MS Office suite, especially MS Excel and Power BI. A strong willingness to learn and adapt to new technology systems, network tools, and processes is essential.
  • Initial experience with, and a keen interest in, managing and developing AI/ML/LLM systems for anomaly detection.

About Awin: Awin is a leading global affiliate network that connects advertisers with publishers to drive sales and growth. We're passionate about helping businesses succeed in the digital age, and we're committed to providing our partners with the tools and support they need to thrive.


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