Sales Support Specialist

hace 4 semanas


Madrid, Madrid, España Kimberly-Clark Corporation A tiempo completo
About the Role

We are seeking a highly skilled Sales Support Specialist to join our Consumer business team. As a key member of our sales team, you will play a critical role in supporting our sales efforts and ensuring the timely processing of customer orders.

Your primary responsibilities will include responding to customer inquiries, managing customer commercial agreements, and coordinating with our sales and customer service teams to ensure seamless ordering and billing processes.

Additionally, you will be responsible for managing customer invoices, approving dispute cases, and resolving issues related to customer invoices.

As a Sales Support Specialist, you will have the opportunity to work closely with our sales leaders and teams to drive business growth and improve customer satisfaction.

Key Responsibilities
  • Manage customer commercial agreements and ensure timely processing of customer orders
  • Coordinate with sales and customer service teams to ensure seamless ordering and billing processes
  • Manage customer invoices and approve dispute cases
  • Resolve issues related to customer invoices
  • Work closely with sales leaders and teams to drive business growth and improve customer satisfaction
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Previous experience in account planning and sales support or similar roles
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite, particularly Excel, SAP
  • Fluent in Spanish and English

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