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Datacenter System Engineer
hace 2 meses
Company Overview: Supermicro is a leading provider of advanced server, storage, and networking solutions for data centers, cloud computing, enterprise IT, and other industries.
Our Mission: We strive to deliver innovative and reliable technology solutions that meet the evolving needs of our customers.
Job Summary:1st / 2nd Line Datacenter System Engineer
We are seeking a highly skilled Datacenter System Engineer to join our team in the Netherlands. As a Datacenter System Engineer, you will be responsible for providing technical support and solutions to our international customers, both remotely and on-site.
Key Responsibilities:- Accept, register, and resolve server hardware-related issues for our customers.
- Analyze and troubleshoot problems using technical expertise and diagnostic tools.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies.
- Provide exceptional customer service and support to ensure high levels of customer satisfaction.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Excellent command of Spanish and English languages.
- Experience in 1st and 2nd line support, preferably in a datacenter environment.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and under pressure.
- Basic knowledge of Windows OS and Linux operating systems.
- Basic knowledge of system management, including networks, servers, and databases.
- Competitive monthly salary.
- Pension scheme.
- Extensive education and training opportunities to develop your skills and knowledge.
- Collaborative and dynamic work environment.
- Challenging and varied assignments.
- 40-hour workweek.
