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Service Delivery Manager, Cloud Services
hace 2 meses
About Importante Empresa
Importante Empresa is a leading provider of cloud-based solutions, empowering businesses to thrive in the digital landscape. Our company culture is built on trust, creativity, and a passion for excellence.
Our Values
We live by our core values, which drive our success:
- Trust in Our Team: We foster an environment where every voice is heard, and collaboration is key. We hire talented individuals who take ownership of their work and strive for excellence.
- Creative Engine: We encourage innovation and creativity, empowering our team members to find new solutions and push boundaries.
- Strive for Excellence: We set high standards and strive to deliver exceptional results, taking pride in our work and ownership of our goals.
- Passion & Energy: We're a dynamic team that runs fast, manages ambiguity, and takes calculated risks to achieve ambitious goals.
About the Role
We're seeking a highly skilled Service Delivery Manager to join our team. As a key member of our cloud services delivery team, you will work closely with technical and management staff to ensure seamless customer experience and exceed expectations.
Responsibilities
- Utilize ITIL standards and managed services framework to ensure service delivery meets industry standards and provides a class-leading customer experience.
- Collaborate with cross-functional teams to drive growth and development of the service delivery and managed services organization.
- Contribute to the development of innovative solutions to empower customers and achieve greatness.
Requirements
- Expertise in ITIL processes and experience within an e-commerce environment.
- Knowledge of SaaS and PaaS, with a mindset to work in a fast-paced, dynamic environment.
What We Offer
As a Service Delivery Manager at Importante Empresa, you will have the opportunity to work with a talented team, drive innovation, and make a meaningful impact on our customers' success.
