Customer Support Specialist for Banking Industry
hace 2 semanas
As a Customer Service Representative for a leading financial services provider, you will be the first point of contact for clients, handling inquiries, technical complaints, and questions related to online banking and the phone app.
Key Responsibilities- Provide end-to-end solutions for technical questions
- Assist clients with questions about their cards, accounts, payment status, and fraud while adhering to specific procedures
- Utilize call and email channels to assist clients
What We Offer
- Indefinite contract
- Full-time rotative shifts, Monday to Friday from 09:00 to 18:00 and weekends from 09:00 to 17:00
- 2 weeks of training
- Equipment provided
- Growing opportunities within the company
- Events with the team
- Free Spanish lessons
- Meal allowances possible
- Constant training
- International environment
- Support from the company regarding NIE and SSN
To succeed in this role, you should have:
- A native level of Dutch and a good level of English
- Interest in the banking sector
- Excellent communication and listening skills
- Ability to work proactively at a fast pace
- Reliability when handling sensitive data
About the Company
We are Blu Selection, an international recruitment company dedicated to connecting international candidates and companies. This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients.
About Barcelona
- Experience an international and diverse culture
- Enjoy a beautiful beach city surrounded by coastal towns and mountains
- Discover delightful gastronomic experiences of Spanish, Catalan, and World cuisines
- Experience a dynamic and active urban life
- Enjoy sunny days, Mediterranean weather, and a relaxed lifestyle
- Be part of an attractive startup and innovation hub
-
Professional Banking Support Specialist
hace 5 días
Barcelona, Barcelona, España NordsAbroad A tiempo completoAt NordsAbroad, we are seeking a skilled Professional Banking Support Specialist to join our dynamic team.We offer an estimated salary of 42,000 USD per year based on industry standards and the location.About the RoleThis position involves serving as the first point of contact for clients of a leading bank, addressing their inquiries, technical complaints,...
-
Customer Support Specialist, Bank Industry
hace 1 semana
Barcelona, Barcelona, España Job Squad A tiempo completoAbout the RoleAs a Customer Support Specialist at Job Squad, you will take on a critical role in providing exceptional support to our customers. With a focus on the Bank Industry, you will be the primary point of contact for customers, handling inbound calls, emails, and live chat inquiries. Responsibilities- Take inbound calls and emails, and live chat with...
-
Barcelona, Barcelona, España Western Union A tiempo completoRole OverviewAs a Digital Banking Application Support Specialist at Western Union, you will play a critical role in ensuring the smooth operation of our digital banking systems. Your primary responsibility will be to establish and develop core digital banking and wallet solutions globally, while also overseeing the integration of infrastructure, networks,...
-
Customer Service Representative for Banking Sector
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer experiences in the financial services industry? As a Customer Service Representative for Banking Sector, you will be the first point of contact for clients of a leading financial institution, providing end-to-end solutions for their queries and concerns.Key Responsibilities:Handle client inquiries and...
-
Customer Support Specialist for Legal Services Portal
hace 4 semanas
Barcelona, Barcelona, España Nordsbroad A tiempo completoJob Title: Customer Support Specialist for Legal Services PortalAbout the Role:We are seeking a highly skilled Customer Support Specialist to join our team at Nordsbroad. As a Customer Support Specialist, you will be responsible for providing exceptional support to our customers using our digital platform.Main Responsibilities:Handle customer inquiries and...
-
Customer Support Specialist for Fashion Industry
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a highly skilled Customer Support Specialist to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.Key Responsibilities:Respond to customer inquiries in a timely and professional...
-
Customer Support Specialist
hace 1 semana
Barcelona, Barcelona, España Talent Search People A tiempo completoRole OverviewThe Talent Search People team is seeking a Customer Support Specialist to join our dynamic and evolving environment in the entertainment industry. In this role, you will play a crucial part in helping to resolve customer needs while providing exceptional service.This position requires someone with strong communication skills, able to effectively...
-
Customer Support Specialist for Financial Services
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are looking for a highly motivated and detail-oriented Customer Support Specialist to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing exceptional support to clients across various channels.About the Role:Handle client inquiries, technical complaints, and questions related to online...
-
Customer Support Specialist
hace 5 días
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJob SummaryWe are seeking a highly motivated and empathetic CUSTOMER SUPPORT SPECIALIST to join our team in the travel industry. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers.About the Role:Clarify inquiries about services, payment, and...
-
Digital Banking Process Specialist
hace 3 días
Barcelona, Barcelona, España N26 A tiempo completoAbout N26N26 has revolutionized the banking industry by providing a seamless digital experience. Our team is passionate about empowering people to live and bank their way, free from unnecessary complexities.Job SummaryWe are seeking an experienced Digital Banking Process Specialist to join our team in Barcelona. This role will involve working on processes...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Cpm A tiempo completoWe're looking for a skilled Customer Support Specialist to join our team at Cpm.We're dedicated to transforming transportation on a global scale by leveraging cutting-edge innovations. Our mission is to create a more sustainable and efficient future for transportation worldwide.Key Responsibilities:• Ensure the smooth daily operation of our services by...
-
Cruise Industry Specialist
hace 4 semanas
Barcelona, Barcelona, España Costa Cruises Customer Hub A tiempo completoWe are looking for a highly skilled Cruise Industry Specialist to join our team at Costa Cruises Customer Hub in Barcelona. As a key member of our Customer Hub, you will play a vital role in converting leads into sales by building trusting relationships with customers.Key Responsibilities:Manage multichannel active interactions to meet productivity goals in...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoCustomer Support SpecialistOur client, a leading technology company, is seeking an experienced Customer Support Specialist to join their team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch support to customers, identifying their needs, and delivering solutions to resolve their issues.Key...
-
Customer Support Representative for Travel Industry
hace 4 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Support Representative for Travel IndustryDo you have excellent communication and inter-personal skills, both written and spoken? Are you able to empathize with customers and provide solutions to their problems? We are seeking a Customer Support Representative to join our team in the travel industry.Key Responsibilities:Understand and identify...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Cpm A tiempo completoAbout the RoleWe are seeking a Customer Support Specialist to join our team at Cpm. As a key member of our operations team, you will play a vital role in ensuring the smooth daily operation of our services.Key ResponsibilitiesHandle customer contacts over the telephone and by email in a timely and efficient manner.Care for customer satisfaction by going the...
-
Digital Banking Innovation Specialist
hace 2 semanas
Barcelona, Barcelona, España LGT – Private Banking und Asset Management A tiempo completoLGT Private Banking is a leading international private bank and independent family-owned business. Our vision is to create a truly personal customer experience through innovative services.About the RoleWe are seeking an experienced IT Solution Engineer to join our team in Spain. As a key member of our digitalization efforts, you will play a crucial role in...
-
Barcelona, Barcelona, España CPM International A tiempo completoRole OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Support Specialist for Transportation Operations. This role will play a critical part in ensuring the smooth daily operation of our services, handling contacts over the phone and via email, and prioritizing customer satisfaction.Key...
-
Barcelona, Barcelona, España Talingual A tiempo completoJob Title: Icelandic Language Customer Support SpecialistLocation: RemoteJob Type: Full-timeAbout Us: Talingual is a leading provider of contact centre services, seeking a highly motivated and customer-focused individual to join our team as an Icelandic Language Customer Support Specialist.Job Description:We are looking for a skilled and experienced customer...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoAs a Customer Service Representative for Banking Sector at Blu Selection, you will be the first point of contact for clients of a leading financial services provider. Your role will involve handling client inquiries, technical complaints, and questions related to online banking and the phone app. You will provide end-to-end solutions for technical questions,...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Merantix A tiempo completo**Customer Support Specialist**At Merantix, we're looking for a skilled Customer Support Specialist to join our team. As a key member of our Customer Support Team, you will be responsible for providing exceptional support to our customers through various channels, including live chat, email, and phone.**Key Responsibilities:**Support customers with technical...