Lead UX Researcher

hace 4 días


Barcelona, Barcelona, España Bsport A tiempo completo

We are bsport, an innovative all-in-one platform combining boutique fitness and advanced technology. Our mission is to streamline operations and boost commercial success for our partners. Key Achievements:
• Built a community of over 7 million users
• Finalized the biggest Series B this year
• Grown our team to more than 160 employees
• Continuing to grow as the #1 tech partner for boutique studios in Europe and worldwide

As a Lead UX Researcher at bsport, you will establish the research function and shape how we connect with our users. Your primary goal is to refine every detail of our platform, informed by user feedback, to create seamless experiences for both clients and their customers.

**About the Role**:
You will define and implement scalable research methods, frameworks, and tools tailored to our needs. Develop guidelines to help the wider team utilize research in their decision-making processes. Advocate for the user through presentations, reports, and workshops that inspire and align teams around user needs. Collaborate with stakeholders across Product, Engineering, and Marketing to ensure a consistent and user-centric approach to solving problems. Train and guide designers, PMs, and other team members to conduct lightweight research, leading by example, fostering a culture of curiosity and evidence-based decision-making.

**Requirements**:
• 3+ years of experience as a UX Researcher, ideally in a SaaS or B2B environment
• Skilled in a range of research methods (qualitative and quantitative) and can adapt them to project needs
• Excel at storytelling, using clear and engaging narratives to communicate findings to non-researchers
• Thrive in a collaborative, fast-paced startup environment where you can have a direct impact
• Passionate about building from scratch, creating processes that will evolve as the team grows
• Experience working closely with product teams on complex platforms
• Experience with common research tools like Dovetail, OptimalWorkshop, etc.
• Care deeply about user diversity, accessibility, and inclusive design

**Why Join Us?**
Be part of a growing UX team where your work will have a tangible impact. Help build a research function and shape how we connect with our users. Estimated salary: €60,000 - €80,000 per annum, depending on experience and qualifications.



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