Dutch IT Support Specialist

hace 4 semanas


Torremolinos, Málaga, España AnyTech365 A tiempo completo

AnyTech365 is seeking a technical support agent specializing in cybersecurity and IT for its office in Casablanca. This role requires strong skills in cybersecurity and technical support, and the ideal candidate will work in a dynamic environment offering opportunities for professional growth.

**Responsibilities:**

  • Provide remote assistance and respond to electronic requests.
  • Apply best practices to provide first-level support and excellent customer service.
  • Perform remote cleanups as instructed.
  • Resolve issues on the first call using knowledge gained during training and available documentation.
  • Record problems in the database.
  • Demonstrate the ability to understand and retain dynamically changing information related to the support department and organization.
  • Maintain a positive attitude and behavior.

**What You Will Receive:**

  • A competitive salary.
  • Rapid professional growth.
  • Performance-based bonuses.
  • 100% paid training.
  • A stable and evolving position.
  • A pleasant work environment and atmosphere.
  • A highly motivating development plan.

**Required Qualifications:**

  • Bac + in Computer Science or IT.
  • At least one year of experience in a similar role.
  • Perfect command of Dutch and impeccable communication skills.
  • Strong listening and service orientation.
  • Diligent, committed, punctual, and proactive.

We encourage qualified candidates to apply and take advantage of this opportunity.


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