
Virtual Medical Scheduling Coordinator
hace 3 días
Company Overview
">Addmore Outsourcing Inc. is a leading provider of remote administrative services, dedicated to delivering exceptional support to healthcare organizations.
">Salary:
">$45,000 - $60,000 per year, depending on experience.
">Job Description
">We are seeking a highly organized and detail-oriented Virtual Medical Scheduling Coordinator to join our team. The successful candidate will be responsible for managing patient scheduling, handling online inquiries, and coordinating appointments with medical staff.
">Key Responsibilities:
">- ">
- Greet and assist patients through online platforms, providing a friendly and professional virtual reception experience.">
- Manage and schedule patient appointments using online scheduling systems, ensuring optimal appointment availability and efficient use of resources.">
- Coordinate with medical staff to optimize appointment schedules and manage changes in a timely manner.">
- Facilitate virtual check-ins and check-outs for online consultations, ensuring accurate collection and verification of patient information and payment details.">
- Handle incoming phone calls, emails, and online messages, addressing patient inquiries, scheduling appointments, and providing information on medical services or procedures.">
- Verify patient insurance information and eligibility remotely, assisting patients with understanding their insurance benefits and addressing related questions.">
- Perform administrative tasks such as data entry, managing electronic medical records, and updating patient information, ensuring all documentation is accurate and maintained securely.">
- Assist patients with troubleshooting basic technical issues related to online consultations and virtual appointments, providing guidance on using the online platform effectively.">
- Process payments, including co-pays and deductibles, through secure online payment systems, issuing receipts and handling billing inquiries remotely.">
- E nsure that all online interactions and data handling comply with HIPAA regulations and other relevant privacy and security standards.">
- Provide exceptional customer service by addressing patient concerns, resolving issues, and ensuring a positive virtual experience.">
- Handle any complaints or conflicts professionally and empathetically.">
Required Skills and Qualifications:
">- ">
- Certification in medical office administration or similar is a plus.">
- Previous experience as a medical receptionist or in a similar administrative role preferred.">
- Strong technical skills with proficiency in using online communication tools, medical office software, and EHR systems.">
- Excellent communication skills, both written and verbal, with a friendly and professional demeanor.">
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.">
- Ability to handle sensitive information with confidentiality and adhere to HIPAA regulations.">
- Experience with online scheduling and virtual consultation platforms is preferred.">
- Self-motivated with a reliable internet connection and a suitable home office setup.">
- Flexibility to work various shifts, including evenings and weekends if required.">
Benefits
">As a Virtual Medical Scheduling Coordinator at Addmore Outsourcing Inc., you will enjoy a competitive salary, opportunities for growth and development, and a dynamic work environment that values teamwork and collaboration.
">Others
">This position offers a unique opportunity to work in a fast-paced remote setting, leveraging technology to deliver exceptional patient care and administrative support. If you are a motivated and detail-oriented individual with a passion for healthcare administration, we encourage you to apply.
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