Campervan Operations Specialist
hace 4 semanas
About Us
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone.
We achieve this through our digital approach and customer-centric orientation, resulting in a strong booking experience and high-quality road trips at affordable prices.
Our global fleet consists of over 3,000 vehicles, and our platform hosts a wide range of campervans and motorhomes from individual and professional owners.
We operate across the US and Europe, with a presence in multiple cities and a growing network of pick-up centres.
The Role
We are seeking a travel enthusiast with a passion for guest service to join our team in Seville - Dos Hermanas.
As a key member of our depot operations team, you will be responsible for ensuring an outstanding level of customer service, maintaining our fleet of campervans, and managing depot operations in the absence of the Branch Operations Supervisor.
Key Responsibilities
- Leading depot operations in the absence of the Branch Operations Supervisor
- Handling incoming reservations, welcoming guests, and managing check-ins and check-outs
- Preparing and cleaning campervans
- Maintaining campervans in top condition and monitoring maintenance and repairing needs
- Registering guests, monitoring stock, and processing payments
- Handling complaints and troubleshooting emergencies
Requirements
- Travel enthusiast with an aptitude for direct contact with customers
- Experience in Tourism, Hospitality, Retail, or Rent-a-car is desirable
- Fluency in English and Spanish (mandatory)
- Eligibility to work in Spain, valid driver's licence, and confidence in driving a campervan (mandatory)
- Availability to work on weekends and public holidays
- Responsibility, organisation, and problem-solving skills
The Indie Commitment
As a member of our team, you will have the opportunity to be part of a young, fast-growing, and innovative company where you can make a difference.
We offer career development opportunities, continuous training and coaching, and a compensation package that includes Performance, Referral, and Summer Bonuses.
Join us and experience the freedom of the open road with our free Road Trips programme.
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