Customer Experience Specialist
hace 1 mes
About the Role
Helloprint is seeking a highly motivated and customer-focused individual to join our German speaking team as a Customer Experience Specialist. As a key member of our Customer Service team, you will be the first point of contact for our customers via phone, email, and chat, providing exceptional service and support to ensure their satisfaction.
Key Responsibilities
- Provide proactive assistance to customers in finding the right products and services.
- Offer service with a smile, embodying our core value of 'Think like a customer.'
- Work collaboratively with the team to resolve customer inquiries and issues.
Requirements
- Professional level of English and German, both verbally and written.
- Bachelor degree or academic level.
- Super customer-friendly attitude and enjoyment while being in touch with customers.
- Dynamic and flexible personality.
- Real team player and a great addition to our amazing team.
- Solution-oriented mindset and problem-solving skills.
- Experience in Customer Service or Adobe InDesign skills is a plus.
What We Offer
- 100+ colleagues from all around the world.
- Amazing company activities, events, parties, and many more.
- Free Spanish classes.
- Attractive discounts on Urban Sports Club to enjoy a broad variety of sports.
- Breakfast and Lunch are on us.
- Become part of our Growth Program, with plenty of job opportunities.
- Free bi-weekly Bueno Bootcamp.
About Helloprint
- Helloprint is Great Place To Work-CertifiedTM.
- A unique culture and challenges at a fast-growing e-commerce company.
- Dynamic, entrepreneurial, and international environment.
- A great community of like-minded young professionals in Valencia.
- Opportunities to grow and Design Yourself in a fast-paced learning curve.
- Support with Spanish administration processes and relocation.
Ready to Make a Difference?
We're looking for individuals with energy, a drive for results, eagerness to learn, and strong communication skills. Step out of your comfort zone and join us in making a difference. Read more about Customer Experience at Helloprint in sunny Valencia. Kick off your performance and growth adventure at Helloprint and discover our culture through our 6 Core Values. Apply today and let's discuss the next steps in our hiring process.
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