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The Order To Cash Specialist is responsible for ensuring an efficient and accurate flow from order receipt to final delivery to the customer. This involves coordinating between sales, supply chain, and customer service departments.
Main Functions and Responsibilities:
- Order Management: Manage sales orders, ensuring accurate data entry and timely updates in the planning monitor.
- Coordinate with sales, factories, and suppliers to ensure timely delivery of products.
- Create and manage production orders.
- Act as the main point of contact for customer inquiries, providing updates on order status and delivery dates.
- Communicate terms and conditions to customers, ensuring transparency and understanding.
- Manage customer leads, documentation, and information exchange between the commercial networks and the supply chain.
Qualifications:
- Bachelor's degree in Finance, Business Administration, or a related field, or 1-3 years of experience in a similar role, preferably in an industrial or manufacturing environment.
- Advanced knowledge of office software such as Excel, Word, and PowerPoint.
- Advanced SAP skills.
- Basic knowledge of accounting and logistics.
- Full professional proficiency in English and Spanish, able to communicate fluently and accurately in professional contexts, with negotiation skills when required.
- Strong analytical and problem-solving skills.
- Excellent organizational and multitasking abilities.
- Proactive, responsible, and able to work independently.
- Ability to continuously improve processes and systems.
- Good communication and teamwork skills.
