Automation Systems Specialist for Transfusion Medicine

hace 1 semana


Madrid, Madrid, España Abbott A tiempo completo

At Abbott, our Transfusion Medicine division in EMEA is dedicated to enhancing the safety and efficiency of blood and plasma supply. We provide innovative solutions and services to support blood and plasma organizations in delivering high-quality, safe products to healthcare systems and communities.

Main Responsibilities
  • Customer Communication: Engage with customers via email, phone, or online platforms to resolve complex inquiries and technical questions, recommending suitable products or services.
  • Problem Solving: Utilize established procedures or create new solutions to address technical problems, managing cases and following up on outstanding issues.
  • Professional Proficiency: Apply your comprehensive knowledge of professional, technical, and administrative disciplines to your work.
  • Knowledge Sharing: Leverage several years of experience or coaching from senior specialists to instruct technical staff and review the quality of their work or advice.
  • Project Implementation: Own automation projects across the region, collaborating with hardware and IT team members.
  • Onsite Support: Provide onsite support during the go-live phase.

Required Qualifications:

  • Education: Bachelor's degree in Biomedical Engineering, Medical Technology, or a related field.
  • Experience: Minimum of 5 years of experience in automation systems within the healthcare or medical devices industry.
  • Technical Skills: Proficiency in configuring and troubleshooting automation systems and connected instruments.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

Estimated Salary Range: €80,000 - €110,000 per year, depending on location and experience.



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