Market Research Director
hace 5 días
The Market Research Director - International Projects is responsible for managing and delivering international market research projects, ensuring client satisfaction and project financial goals. This role requires a strong focus on healthcare and the ability to handle projects of high complexity.
The Project Director will manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including:
- Project specifications review, project set up, resource planning, fieldwork and timelines planning
- Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities
- Programming, translations, overlays and testing, ensuring quality standards and timelines are met
- Project launch execution and analysis, with detailed feedback to clients with a solution approach
- Fieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals
This position requires supporting the training and guidance of junior team members, as well as contributing and supporting improvement plans on internal processes and client service policies across the project lifecycle.
Key Responsibilities:
- Manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time
- Ensure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in timely manner
- Meet billing deadlines and goals, ensuring high adherence to internal processes
To be successful in this role, you will need:
- Bachelor's Degree or equivalent work experience
- Minimum 3-5 years' experience in market research project management, preferably in healthcare
- Exceptional written and verbal communication skills
- Strong Microsoft Office skills including Excel, Outlook, and Word
- Well-developed analytical and problem-solving skills
- Able to work autonomously and in a team environment to successfully meet departmental objectives
We offer an estimated annual salary of $120,000, depending on qualifications and experience. The company also provides benefits that include medical, dental, and vision insurance, 401(k) plan, paid time off, and professional development opportunities.
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