Elevator Maintenance Technician Lead
hace 6 días
At Kone México, we're committed to delivering exceptional customer experiences through our Elevator Maintenance Technician Leads. As a key member of our team, you'll be responsible for ensuring the highest levels of customer satisfaction and quality service delivery.
Key Responsibilities:
• Provide proactive, on-site communication with customers to ensure timely updates and resolutions
• Conduct regular back reporting of work performed to maintain accurate records
• Foster strong relationships with customers, contact persons, and end-users by embodying the Ambassador attitude
• Ensure equipment safety and performance while maintaining a safe working environment
• Identify site risks and communicate them to supervisors for prompt action
• Execute service visits (planned maintenance, callouts, and repairs) according to schedules and quality standards
Leadership & People Management:
• Regularly update supervisors on relevant information to drive informed decision-making
• Develop expertise in lift technology and attend proposed training sessions
• Train or coach designated personnel as needed to enhance skills and knowledge
We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience and qualifications. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, apply today
This role requires a unique blend of technical expertise, leadership skills, and customer-focused attitude. If you're up for the challenge, please submit your application for consideration. Our hiring process involves multiple stages, including interviews and assessments, to ensure the best fit for our team.
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