Product Specialist Trainee

hace 4 días


Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completo

At F. Hoffmann-La Roche Gruppe, we value diversity, equity, and inclusion as essential components of our global operations. As a Product Specialist Trainee, you will play a vital role in providing expert technical support to users of our analyzers in Anatomic Pathology and Molecular Biology product lines.

Key Responsibilities:
  • Provide specialized remote technical support to customers, ensuring prompt resolution of issues and requests.
  • Maintain excellent communication and collaboration with customers, cross-functional teams, and higher-level support teams.
  • Document and escalate complex issues to ensure timely resolutions.
  • Deliver training and guidance to customers on the operation and maintenance of our analyzers.

Required Profile:

  • Bachelor's degree in Biomedical Engineering and/or Biomedicine.
  • Ability to make internship agreements.
  • Fluent in English, Spanish, and Portuguese (conversational and writing skills).
  • Proactive and solution-oriented mindset.
  • Strong teamwork and collaboration skills.

What We Offer:

  • An opportunity to gain practical experience and develop skills in customer interaction, critical thinking, intercultural collaboration, and resilience.
  • A chance to work with cross-functional and global teams, enhancing your network within the company.
  • Remote support to customers and field specialists, assisting with troubleshooting, application usage, and implementing new protocols.

Estimated Salary: $60,000 per year, based on industry standards and location. This figure may vary depending on individual factors such as location, experience, and performance.



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