Content Moderator with Hebrew Language Skills
hace 3 días
Job Title: Content Moderator with Hebrew Language Skills
Job Description:
David Kennedy Recruitment Ltd is a leading recruitment agency providing international companies with top talent across Europe. We pride ourselves on delivering innovative recruitment services, acting as a liaison between candidates and clients. Our goal is to exceed client and candidate expectations, ensuring a satisfied experience for all parties involved.
We are working with a leading BPO company in Barcelona, Spain, seeking a Hebrew-speaking Content Moderator to join their team. The role involves reviewing and monitoring user-generated content to ensure compliance with platform policies and community standards.
Key Responsibilities:
- Review and monitor user-generated content to ensure compliance with platform policies and community standards
- Investigate and resolve reported cases of policy violations, fraud, or inappropriate behavior
- Identify and escalate high-risk issues while maintaining confidentiality and data security
- Provide timely, empathetic support to users, balancing platform integrity with user satisfaction
- Collaborate with internal teams to enhance processes and ensure continuous service improvement
- Track key performance indicators (KPIs) to maintain quality standards
Requirements:
- Native/fluent in Hebrew both verbal and written
- Fluent in English
- Valid work permit for Spain or EU citizenship
- Strong affinity with back-office operations and content moderation
- Computer literate with good knowledge of Microsoft Office applications
- Exceptional attention to detail, efficiency, and empathy
- Ability to work effectively in a fast-paced, goal-oriented environment
- Willingness to work in a 24/7 shift system, including nights and weekends
What We Offer:
- Competitive remuneration package
- Opportunities for career growth within a fast-growing international company
- Relocation assistance, including reimbursement for flights, accommodation, and local transport from Barcelona airport
- Permanent employment contract
- Fully paid training and bonuses for night and weekend shifts
- Private health insurance after probation
- Monthly meal allowance from day one
- Modern office in central Barcelona with leisure spaces and activities like yoga and guided meditation
- Regular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers
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