Field Service Engineer

hace 2 semanas

Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completo

Be Part of a Visionary Team

At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Service Engineer, you'll play a critical role in providing frontline support to our customers, resolving technical issues, and ensuring the operational performance and data quality of our systems.

Key Responsibilities:

  • Provide technical expertise and troubleshooting to resolve customer problems and issues
  • Drive revenue growth while ensuring strong customer contract retention rates and warranty conversion
  • Apply critical thinking to resolve instrumentation performance issues and train customers
  • Verify the operational performance and data quality of systems

About the Role:

This position is part of the Customer Care team located in Barcelona, Catalunya, and will be remote. As a Field Service Engineer, you'll be a key member of our team, helping to drive customer satisfaction and retention. You'll have the opportunity to develop and build knowledge to understand the industry, the company, the products, tools, and the team.

Requirements:

  • Associate degree in a technical field (e.g., biomedical, instrumentation, electrical engineering) or validated equivalent experience
  • Ability to travel and provide support in assigned geography, as well as periodic travel to other areas and overnight travel

What We Offer:

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. As a Field Service Engineer, you'll be part of a team that's committed to making a difference in the lives of our customers and patients.

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