Client Servicing Specialist

hace 4 días


Madrid, Madrid, España Ebury A tiempo completo

As a Client Servicing Specialist, you will be the primary point of contact for our corporate clients, providing daily operational and trading assistance. You will have a combination of client-facing skills, operational know-how, and problem-solving abilities to expertly switch between each as needed.

We are seeking a passionate individual with a strong interest in client servicing who is prepared to go the extra mile to exceed customer expectations. The ideal candidate will have strong written and verbal communication skills, be able to thrive in a high-pressure environment, and excel within a busy client-facing setting with significant monthly workload peaks.

You will be responsible for managing a portfolio of clients who trade online through our EBO platform, understanding their business activity, and ensuring they use Ebury as their main platform for international trading and payments. Your role will involve resolving client issues, multitasking, and prioritizing tasks around tight deadlines.

The successful candidate will have fluency in Spanish and English, with a plus if you have sales experience or knowledge of FX and Ebury's product offerings. Adaptability and the ability to work in a constantly evolving environment are essential.

We offer a clear path for progression, mapped out by your individual goals and personal objectives. You will have the tools to develop and master your client relationship skills, with the opportunity to service and develop your own book of clients.

Our hyper-growth FinTech firm has been named one of the top 15 European Fintechs to work for by Glassdoor and AltFi. We offer a competitive salary of approximately €40,000 per year, plus benefits including a support structure that will drive you to succeed in your next goal.



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