Observability Strategist

Job Summary

Levy Associates Ltd is seeking a skilled Observability Manager to lead our IT operations team. The ideal candidate will have a strong background in cloud platforms, containerized environments, and observability tools.

Key Responsibilities

• Develop and implement the company's observability strategy, aligning it with both IT operational goals and broader business objectives.
• Collaborate with IT, DevOps, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency.
• Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes.
• Collaborate with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights.
• Integrate observability into automated processes, including CI/CD pipelines, to ensure proactive monitoring and faster incident detection and resolution.
• Provide stakeholders regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement.

Requirements

• 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace.
• Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar.
• Familiarity with CI/CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes.
• Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals.

Preferred Qualifications

• Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring.
• Familiarity with ITIL frameworks and incident/problem management processes.

What We Offer

Levy Associates Ltd offers a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.

---