Cash Management Implementation Manager

hace 3 semanas

Madrid, Madrid, España Sgs Société Générale De Surveillance Sa A tiempo completo
Job Description

Societe Generale Group is a leading financial institution with a presence in Spain since 1906. Our focus has shifted from retail banking to Corporate and Investment Banking, Asset Management, and Banking Services. We are seeking a highly skilled Cash Management Implementation Manager & Client Service Specialist to join our team.

Key Responsibilities:

  • Manage the end-to-end client implementation process for cash management projects with corporate clients.
  • Ensure a positive onboarding experience for new customers and provide high-quality client service and support to achieve client satisfaction and loyalty.
  • Act as a dedicated first point of contact for clients regarding cash management deals implementations and daily banking requests.
  • Develop close relationships with customers throughout the lifecycle and identify business opportunities with existing customers.
  • Arrange post-implementation reviews to assess customer satisfaction and propose improvements.

Requirements:

  • Degree in Business Administration.
  • Minimum 4-6 years of experience in cash management activities and implementation/project management roles.
  • Advanced/native level of Spanish.
  • Fluency in English.
  • French and Portuguese are highly valued.

Technical Skills:

  • Deep knowledge of corporate cash management and electronic banking products.
  • Ability to deliver complex cash management solutions involving different products and geographies.
  • Aptitude to understand customers' business and their cash management needs.

Soft Skills:

  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders.
  • Excellent range of communication skills, including written, verbal, and presentation skills.
  • Excellent time management, planning, and organization skills.

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