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Zuora Implementation Specialist

hace 2 meses


Madrid Centro, Madrid, España Semrush A tiempo completo
About the Role

We are seeking a highly skilled Zuora Specialist to join our Finance IT team at Semrush. As a key member of our team, you will be responsible for implementing and managing our subscription billing and revenue recognition processes.

Key Responsibilities
  1. Deployment and Testing: Participate in the deployment of the Zuora platform, including testing and go-live activities to ensure seamless integration with our business operations.
  2. Collaboration and Alignment: Work closely with project stakeholders to ensure successful implementation and alignment with business objectives, driving process improvements and efficiency.
  3. Platform Administration: Administer and configure the Zuora platform to meet business needs, ensuring data integrity and consistency across systems.
  4. Billing and Revenue Operations: Oversee the end-to-end subscription billing process, including invoice generation, payments, and adjustments, ensuring accurate and timely revenue recognition.
  5. Troubleshooting and Support: Troubleshoot and resolve billing and payment issues, providing expert support to internal teams and stakeholders.
  6. Reporting and Analysis: Generate and analyze reports related to billing, revenue, and customer metrics, providing insights and recommendations to improve billing and revenue processes.
  7. Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy in billing and revenue recognition, collaborating with cross-functional teams to streamline operations.
Requirements
  1. Education: Bachelor's degree in Information Systems or a related field.
  2. Experience: 2-4 years of experience working with Zuora or similar subscription management platforms.
  3. Skills: Strong understanding of subscription billing, revenue recognition, and financial reporting, excellent problem-solving skills, and attention to detail.
  4. Tools and Technologies: Experience with data analysis and reporting tools, knowledge of integration tools and APIs related to Zuora.
  5. Soft Skills: Good communication and collaboration skills, prior experience in a SaaS or subscription-based business model, and knowledge of working with the Accounting team and Billing teams.
About Us

Semrush is a global IT company developing our own product – a platform for digital marketers. We are a dynamic and innovative company that values trust, sense of ownership, and enthusiasm for constant change. If you share our values and are passionate about implementing functional processes and driving them to full completion, we encourage you to apply for this exciting opportunity.