Business Process Analyst

hace 1 mes


Madrid, Madrid, España Ust Global A tiempo completo

Business Process Analyst

We are seeking a highly skilled Business Process Analyst to join our team at UST Global. As a Business Process Analyst, you will play a key role in collaborating with various stakeholders to gather requirements and ensure complete understanding of business needs and expectations.

Key Responsibilities:

  • Collaborate with stakeholders to gather requirements and ensure complete understanding of business needs and expectations.
  • Conduct process mapping to identify, document, and analyze business processes.
  • Develop detailed process documentation, including process flows, narratives, and supporting documentation.
  • Identify process improvement opportunities and provide recommendations to enhance operational efficiency.
  • Analyze the processes portfolio looking for synergies, redundancies, and repetitive processes to optimize the portfolio and arrive at a target state.
  • Support the Technology Team to explore technical solutions that minimize manual work and automate tasks.
  • Ensure compliance with internal and regulatory policies and standards as applicable.
  • Provide training and support on process documentation and mapping tools to the Operations team.

Mandatory Requirements:
  • Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
  • 3 to 4 years of experience in business analysis, process mapping, and documentation.
  • Strong analytical skills with the ability to understand and document complex business processes.
  • Experience using BPM and process mapping tools.
  • Excellent communication skills, both written and verbal, to interact effectively with stakeholders at all levels.

What We Offer:
  • 23 days of Annual Leave plus the 24th and 31st of December as discretionary days.
  • Numerous benefits (Health Care Plan, Internet Connectivity, Life and Accident Insurances).
  • Free access to several training platforms.
  • Professional stability and career plans.


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