Multilingual Customer Experience Specialist
hace 1 semana
Exciting Opportunity in Barcelona
At Cross Border Talents, we are seeking a highly skilled Cross Border Talents - Multilingual Customer Experience Specialist to join our dynamic team in Barcelona. This role is an exciting opportunity for someone who is passionate about delivering top-notch customer service and working in a multicultural environment.
About the Role:
We are looking for a dedicated professional who will engage with international travelers and accommodation suppliers, understanding and addressing their needs with the highest level of service. The successful candidate will handle inquiries related to services, payments, and technical requirements via email and phone, ensuring smooth communication by providing accurate information and following set processes.
Key Responsibilities:
Engage with international travelers and accommodation suppliers to understand and address their needsHandle inquiries related to services, payments, and technical requirementsEnsure smooth communication by providing accurate information and following set processesRequirements:
To be successful in this role, you will need to possess excellent communication, interpersonal, and PC skills. You should also have a strong mindset, being solution-driven, goal-oriented, and adaptable to changing priorities. Prior customer service or contact center experience is valued, and you should be proficient in Slovenian (C2) and advanced English.
What We Offer:
We offer a competitive salary, estimated at €35,000 per year, based on the location and industry standards. As part of our benefits package, you will receive free private health insurance upon receiving a permanent contract, flexible benefits, and a modern work environment well-connected by public transport.
About Us:
Cross Border Talents is a leading company in the travel industry, offering a range of services and opportunities for growth and development. We prioritize career growth and provide excellent learning and development opportunities for our employees.
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