Observability Strategy Lead
hace 4 semanas
Job Description:
Levyassociates is seeking a highly skilled Observability Manager to lead our observability strategy and vision, aligning it with both IT operational goals and broader business objectives.
Key Responsibilities:
- Develop and implement the company's observability strategy, ensuring alignment with IT operational goals and business objectives.
- Collaborate with IT, DevOps, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency.
- Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes.
- Drive performance optimization by collaborating with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights.
- Integrate observability into automated processes, including CI/CD pipelines, to ensure proactive monitoring and faster incident detection and resolution.
- Provide stakeholders with regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement.
- Oversee major performance-related incidents, ensuring quick resolution and post-incident analysis to prevent recurrence.
Requirements:
- Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace.
- Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals.
- Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar.
- Familiarity with CI/CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes.
Preferred Qualifications:
- Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring.
- Familiarity with ITIL frameworks and incident/problem management processes.
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