Healthcare Support Specialist

hace 1 semana


Madrid, Madrid, España Cigna A tiempo completo

Cigna Corporation Overview

Cigna Corporation is a global health service company that provides a wide range of healthcare products and services, including group disability, life, and accident insurance. Our mission is to empower individuals and families to achieve better health outcomes through innovative solutions and personalized support.

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team as a Healthcare Support Specialist. In this role, you will provide exceptional service to our customers, managing day-to-day queries and prioritizing their service experience.

  • The ideal candidate will have previous customer service experience, preferably in a contact center or similar environment.
  • They must have good knowledge of Microsoft 365 and be able to learn new software applications quickly.
  • A high level of English proficiency (C1 or higher) is required, with additional languages such as French or Italian being an asset.

Key Responsibilities:

  • Manage customer queries in a timely and efficient manner.
  • Adhere to productivity and quality standards set by management.
  • Take ownership of all cases and follow through until resolution, scheduling follow-ups as needed.
  • Keep comprehensive records of customer interactions in the CRM tool.
  • Handle confidential information in accordance with data privacy guidelines (GDPR).
  • Maintain expert knowledge of relevant tools, processes, and documentation.
  • Liaise with other departments as necessary for query resolution.

Requirements:

  • Bachelor's degree or equivalent required.
  • Prior customer service experience desirable.
  • Proficient in Microsoft 365 and ability to learn new software quickly.
  • High level of English language proficiency (C1 or higher).

Benefits and Compensation:

This position offers a competitive salary of $58,000 - $68,000 per annum, depending on location and experience.



  • Madrid, Madrid, España Vital Virtuals Global Hr Solutions Llc A tiempo completo

    **Company Overview**Vital Virtuals Global Hr Solutions Llc is a leading provider of remote healthcare support services. Our mission is to revolutionize healthcare delivery by providing high-quality, patient-centric support.**Job Summary**We are seeking a skilled Virtual Healthcare Support Specialist to join our team. The ideal candidate will have 1-2 years...


  • Madrid, Madrid, España Abbott A tiempo completo

    About AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.Job SummaryWe are seeking a highly skilled Global Healthcare...


  • Madrid, Madrid, España Vital Virtuals Global Hr Solutions Llc A tiempo completo

    Company Overview: Vital Virtuals Global Hr Solutions Llc is a leading provider of remote healthcare support services. We are seeking an experienced Bilingual Virtual Medical Assistant, proficient in English, to contribute to our mission of revolutionizing healthcare delivery.About the Role:This position involves providing exceptional virtual medical support...


  • Madrid, Madrid, España Ge Healthcare A tiempo completo

    Ge Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter.About the RoleWe are seeking an Order Management Team Support Specialist to join our team. This is a 12-month contract opportunity with a competitive salary of €25,000 - €30,000 per year.Job DescriptionThis role...


  • Madrid, Madrid, España Iqvia Argentina A tiempo completo

    Company OverviewIQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health...


  • Madrid, Madrid, España Internetwork Expert A tiempo completo

    Job OverviewWe are seeking an experienced Healthcare Compliance Specialist to join our team at Internetwork Expert. This role will be responsible for developing, implementing, and managing consumer compliance activities across our operations.The ideal candidate will have a thorough understanding of European healthcare regulations and industry standards, as...


  • Madrid, Madrid, España Remote People A tiempo completo

    Job Title: Global Healthcare SpecialistAbout the Role:We are seeking an experienced and skilled Global Healthcare Specialist to join our team at Remote People.Responsibilities:Develop and implement effective healthcare management strategies for key stakeholders.Provide individualized patient-focused care, including regular glucose and blood pressure checks,...


  • Madrid, Madrid, España 00100 Leidos, Inc. A tiempo completo

    Are you looking for a challenging and rewarding career in the healthcare industry? Leidos has an exciting opportunity for a Military Healthcare Specialist to join their team in Rota, Spain. As part of the company's Defense Health Agency (DHA) contract, this role will provide beneficiary education and enrollment support services for the TRICARE Overseas...


  • Madrid, Madrid, España Salve Consulting A tiempo completo

    We're seeking a skilled Technical Support Professional to join our team at Salve Consulting. In this role, you'll be the first point of contact for technical support inquiries, providing timely and effective solutions to ensure seamless operations.About the RoleAs a Technical Support Specialist, you will play a critical part in delivering exceptional...


  • Madrid, Madrid, España J-Recruit Recruitment Agency A tiempo completo

    We are seeking a highly skilled Digital Healthcare IT Specialist to join our team at J-Recruit Recruitment Agency. This is a permanent, full-time position based in Kuala Lumpur (Remote), with a salary of RM 3,000 + traveling allowance + on-call allowance.About the RoleThe successful candidate will be responsible for implementing, testing, troubleshooting,...


  • Madrid, Madrid, España Cigna A tiempo completo

    **Company Overview**Cigna Corporation is a global health service company that provides comprehensive healthcare solutions to individuals and organizations worldwide. Our mission is to improve the health, well-being, and peace of mind of those we serve.**Job Summary**We are seeking a highly motivated and customer-focused Customer Service Representative -...


  • Madrid, Madrid, España Wecare Medical Specialty Group A tiempo completo

    We are a leading healthcare provider committed to delivering exceptional patient care. Our team requires a highly organized and detail-oriented Executive Support Specialist to work remotely. This role offers the flexibility of working from home while providing essential administrative support to our executive team.Job Description:As an Executive Support...


  • Madrid, Madrid, España Abbott A tiempo completo

    About AbbottWe are a global healthcare leader dedicated to helping people live more fully at all stages of life. Our diverse portfolio spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and pharmaceuticals.Our team of 113,000 colleagues serves people in over 160 countries worldwide.Position:...


  • Madrid, Madrid, España Grifols, S.A A tiempo completo

    Grifols, S.A is a global healthcare company that has been improving the health and well-being of people worldwide since 1909. We are leaders in plasma-derived medicines and transfusion medicine, developing innovative solutions and services for over 110 countries and regions.About the RoleWe are seeking a skilled Procurement Data Specialist to support our...


  • Madrid, Madrid, España Vital Virtuals Global Hr Solutions Llc A tiempo completo

    Company Overview: Vital Virtuals Global Hr Solutions Llc is a leading provider of remote healthcare support services. Our mission is to revolutionize healthcare delivery by partnering with skilled professionals like you.Job Summary: We are seeking a highly motivated Medical Support Specialist to join our team. As a key member, you will be responsible for...


  • Madrid, Madrid, España Roche A tiempo completo

    Company OverviewRoche is a leading healthcare company dedicated to improving human life by providing innovative medical solutions.Job SummaryWe are seeking an experienced Clinical Informatics Specialist to join our team in healthcare data analysis and clinical decision support systems.Key Responsibilities:Design, implement, and optimize clinical information...

  • Clinical IT Specialist

    hace 1 semana


    Madrid, Madrid, España J-Recruit Recruitment Agency A tiempo completo

    Company Overview: Our client, an IT Solution provider for the healthcare and medical industry, is seeking a skilled Clinical IT Specialist to join their team. The ideal candidate will have experience working with laboratory information systems and a strong understanding of the Malaysian healthcare system and regulations.Salary: Roughly RM 3,300 (Basic +...


  • Madrid, Madrid, España Arthan A tiempo completo

    Company OverviewArthan is a leading organization in the digital health solutions space, committed to strengthening health programs and driving research & development. With a focus on climate-resilient healthcare delivery systems, we seek a skilled professional to join our team. SalaryThe remuneration for this role will range between ₹20-40 LPA,...


  • Madrid, Madrid, España Arthan A tiempo completo

    **Job Overview**Arthan is seeking a Climate Resilient Healthcare Specialist to join our team. This role will play a critical part in shaping our organization's climate health initiatives.**About the Role**The Climate Resilient Healthcare Specialist will work closely with our internal teams, government agencies, healthcare officials, and community members to...


  • Madrid, Madrid, España Cigna A tiempo completo

    Company OverviewCigna Corporation is a global health service company providing healthcare products and services, group disability, life and accident insurance, and international insurance – directly to individuals and through employers and intermediaries. Our mission is to improve the health, well-being, and peace of mind of those we serve.The Role &...