Escalations and Compliance Manager
hace 3 semanas
As a key member of the Registration and Compliance (R&C) team, you will play a critical role in ensuring a world-class customer experience. You will lead our escalations team, driving process improvement, motivating a team of customer-obsessed Escalations Specialists, and maintaining a singular focus on customer satisfaction.
Key Responsibilities:
- Lead a team of Escalations Specialists and Managers across Europe, India, and San Jose, setting the vision, direction, and culture of the team.
- Manage individual and team performance expectations and goals, maintaining service levels and holding the team accountable to meet and exceed performance targets.
- Support the team in conducting highly sensitive Escalation investigations, ensuring high-quality standards for noncompliance findings, root cause analysis, and corrective and preventative recommendations.
- Support in narrative write-ups requested by executives and stakeholders.
- Lead continuous improvement projects and drive standardization in procedure across geographies and organizations, collaborating with key partners.
- Lead performance and business reviews for the escalations program.
Requirements:
- Bachelor's degree or equivalent.
- Extensive relevant industry experience (5+ years) across operations, risk, fraud investigations, and/or compliance.
- 2+ years of supervisory experience.
- Project management experience.
- Advanced working knowledge of MS Office.
-
Senior Manager
hace 3 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob DescriptionAt Engineeringuk, we are seeking a highly skilled and experienced Escalations and Compliance Manager to join our team.This is a unique opportunity to lead our escalations team and drive process improvement, motivating a team of exceptionally driven, customer-obsessed Escalations Specialists.The successful candidate will be responsible for...
-
Senior Manager
hace 3 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Manager to lead our Escalations Team. The successful candidate will be responsible for driving process improvement, motivating a team of Escalation Specialists, and ensuring a world-class customer experience.This is a challenging and rewarding role that requires strong leadership and communication...
-
Escalations Manager
hace 4 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleThis is a unique opportunity to join Amazon's Registration and Compliance (R&C) Escalations Team as a senior leader. As an Escalations Manager, you will be responsible for driving process improvement, motivating a team of exceptional Escalations Specialists, and ensuring a world-class customer experience.Key ResponsibilitiesLead a team of...
-
Escalations Manager
hace 4 semanas
Madrid, Madrid, España Mygwork A tiempo completoAbout the RoleThis is a unique opportunity to join Amazon's Registration and Compliance (R&C) Escalations Team as a senior leader. As an Escalations Manager, you will be responsible for driving process improvement, motivating a team of exceptional Escalations Specialists, and ensuring a world-class customer experience.Key ResponsibilitiesLead a team of...
-
Escalations Manager
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob Title: Escalations ManagerAt Engineeringuk, we're committed to delivering exceptional customer experiences. As an Escalations Manager, you'll play a critical role in leading our Escalations Team, driving process improvement, and motivating a team of customer-obsessed Escalations Specialists.Key Responsibilities:Lead a team of Escalations Specialists and...
-
Escalations Manager
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob Title: Escalations ManagerAt Engineeringuk, we're committed to delivering exceptional customer experiences. As an Escalations Manager, you'll play a critical role in leading our Escalations Team, driving process improvement, and motivating a team of customer-obsessed Escalations Specialists.Key Responsibilities:Lead a team of Escalations Specialists and...
-
Take Back Expansion and Compliance Operations Manager
hace 3 semanas
Madrid, Madrid, España Hewlett Packard Enterprise A tiempo completoJob Summary:We are seeking a dynamic and experienced Project Manager to oversee the expansion of our voluntary takeback operations. The ideal candidate will manage new service expansions into new countries or services, lead projects aimed at improving and broadening the program within the EMEA region, and spearhead various initiatives designed to enhance and...
-
Take Back Expansion and Compliance Operations Manager
hace 4 semanas
Madrid, Madrid, España Hewlett Packard Enterprise A tiempo completoJob Title: Take Back Expansion and Compliance Operations ManagerAt Hewlett Packard Enterprise, we are seeking a highly skilled and experienced Take Back Expansion and Compliance Operations Manager to join our team. This role will be responsible for overseeing the expansion of our voluntary takeback operations, managing new service expansions into new...
-
Take Back Expansion and Compliance Operations Manager
hace 4 semanas
Madrid, Madrid, España Hewlett Packard Enterprise A tiempo completoJob Title: Take Back Expansion and Compliance Operations ManagerAt Hewlett Packard Enterprise, we are seeking a highly skilled and experienced Take Back Expansion and Compliance Operations Manager to join our team. This role will be responsible for overseeing the expansion of our voluntary takeback operations, managing new service expansions into new...
-
Take Back Expansion and Compliance Operations Manager
hace 3 semanas
Madrid, Madrid, España Hewlett Packard Enterprise A tiempo completoJob Summary:The HP Planet Partners Program (PPP) provides a convenient and free of charge solution for HP customers to return and recycle their used HP inkjet and toner cartridges.We are seeking a dynamic and experienced Project Manager to oversee the expansion of our voluntary takeback operations. The ideal candidate will manage new service expansions into...
-
Regulatory Compliance Counsel
hace 3 semanas
Madrid, Madrid, España Sovos Compliance A tiempo completoAbout the RoleThe Regulatory Liaison Counsel will play a critical role in supporting and growing Sovos' global ISV ecosystem and revenue stream by engaging with the Sovos partner ecosystem and supporting their needs as they look to Sovos for ensuring compliance with regulatory requirements in their solution portfolios and customer implementations.Key...
-
Senior Compliance Manager
hace 4 semanas
Madrid, Madrid, España Alibaba A tiempo completoJob Title: Senior Compliance Manager - Risk and Compliance ExpertAlibaba Group is seeking a highly skilled Senior Compliance Manager to join our Miravia Risk team. As a key member of our team, you will be responsible for overseeing and managing seller onboarding to ensure compliance and mitigate risks associated with seller activities.Key...
-
Senior Compliance Manager
hace 4 semanas
Madrid, Madrid, España Alibaba A tiempo completoJob Title: Senior Compliance Manager - Risk and Compliance ExpertAlibaba Group is seeking a highly skilled Senior Compliance Manager to join our Miravia Risk team. As a key member of our team, you will be responsible for overseeing and managing seller onboarding to ensure compliance and mitigate risks associated with seller activities.Key...
-
Senior Compliance Manager for Risk and Compliance
hace 3 semanas
Madrid, Madrid, España Alibaba A tiempo completoJob DescriptionThe Alibaba Group is seeking a Senior Compliance Manager to oversee and manage seller onboarding to ensure compliance and mitigate risks associated with seller activities. In addition, the Senior Compliance Manager will track regulatory changes, implement new regulations, conduct internal audits, and carry out risk assessments on new...
-
Compliance Manager
hace 4 semanas
Madrid, Madrid, España Sener A tiempo completoJob Title: Compliance ManagerSener is seeking a highly skilled Compliance Manager to join our team in Tres Cantos. As a Compliance Manager, you will be responsible for ensuring that our company complies with all relevant laws, regulations, and industry standards.Key Responsibilities:Develop and implement compliance policies and procedures to ensure adherence...
-
Compliance Manager
hace 4 semanas
Madrid, Madrid, España Sener A tiempo completoJob Title: Compliance ManagerSener is seeking a highly skilled Compliance Manager to join our team in Tres Cantos. As a Compliance Manager, you will be responsible for ensuring that our company complies with all relevant laws, regulations, and industry standards.Key Responsibilities:Develop and implement compliance policies and procedures to ensure adherence...
-
Safety and Compliance Manager
hace 2 semanas
Madrid, Madrid, España Work in Ottawa A tiempo completoAt KNDS Canada, we are seeking an Environmental, Health and Safety Manager to join our team.The successful candidate will be responsible for ensuring compliance with all environmental, health, and safety regulations, fostering a strong culture of safety across the facility, developing and implementing EHS strategies, conducting risk assessments, and...
-
Risk and Compliance Manager
hace 4 semanas
Madrid, Madrid, España Sennder A tiempo completoAbout SennderSennder is Europe's leading digital freight forwarder, revolutionizing road freight logistics by digitizing and automating all road logistics processes.Job Title: Risk and Compliance SpecialistWe are seeking a highly skilled Risk and Compliance Specialist to join our Legal department in Madrid. As a key member of our team, you will play a...
-
Risk and Compliance Manager
hace 4 semanas
Madrid, Madrid, España Sennder A tiempo completoAbout SennderSennder is Europe's leading digital freight forwarder, revolutionizing road freight logistics by digitizing and automating all road logistics processes.Job Title: Risk and Compliance SpecialistWe are seeking a highly skilled Risk and Compliance Specialist to join our Legal department in Madrid. As a key member of our team, you will play a...
-
Regulatory Compliance Counsel
hace 4 semanas
Madrid, Madrid, España Sovos Compliance A tiempo completoAbout the RoleSovos Compliance is seeking a highly skilled Regulatory Compliance Counsel to join our team. As a key member of our Regulatory Analysis and Design Department, you will play a critical role in supporting and growing our global ISV ecosystem and revenue stream.You will be responsible for bridging the gap between our regulatory expertise and our...