Account Manager for Small Business Growth

hace 4 semanas


Zaragoza, Zaragoza, España Expedia, Inc. A tiempo completo

About the Role:

As an Account Manager for Small Business Growth, you will play a crucial role in promoting and developing a high level of engagement with Vrbo's Vacation Rental Hosts. Your primary responsibility will be to work collaboratively with Hosts to improve their productivity and results within Vrbo's marketplace. You will continuously work to maximize the production potential in the Vrbo marketplace by utilizing and sharing unique data insights, marketing, distribution, and revenue management tools with Hosts.

Key Responsibilities:

  • Consistently exceed strategic objectives set by leadership
  • Establish performance goals with partners, develop action plans, and secure commitment for adoption/usage
  • Optimize content, rate, and availability to maximize booking conversion
  • Manage a large volume of clients through multiple consultations daily
  • Understand key demand/supply indicators, economic data, trends, and competitive information within the designated strategic market
  • Pitch additional relevant products to existing customers or prospects

About You:

You are a German native speaker or have a bilingual/proficient level of German, plus you are fluent in English. You hold a Bachelor's or Master's Degree in a related field or equivalent professional work experience. You have 2 to 4 years of sales, client services, or account management experience. Knowledge of the vacation rental industry is a plus. You are proficient in Microsoft Office and have knowledge of SalesForce or other CRM systems and Tableau or other BI platforms. You have an affinity for action and self-initiative, strong client communication skills, superb organization and time management skills, self-discipline, and a results-focused and metrics-driven mindset.

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