Strategic Supply Chain Director
hace 2 días
**Company Overview**: Freenow is a leading ride-hailing company that operates in multiple markets across Europe. We are committed to providing excellent service to our customers while ensuring the well-being of our drivers.
Salary: The estimated annual salary for this position is €120,000 - €180,000, depending on experience and location. This figure includes a base salary and additional benefits such as bonuses and stock options.
Job Description
The Director of Supply Operations plays a critical role in defining the strategy and objectives of the Supply Operations team. Reporting to the VP Central Operations, this leader will be responsible for ensuring coordinated and effective delivery of supply side KPIs across all Freenow markets. Key responsibilities include:
- Ownership of primary supply side KPIs - Active Drivers and Supply Hours
- Driver Earnings KPI managed in conjunction with other central teams
- Ownership of primary QoS KPIs including Driver Behaviour/Ratings, Driver Acceptance Rate, Driver Cancellation Rate and Completion Rate
- Working with central and local teams to ensure that QoS and supply KPis are optimally balanced to maximise marketplace health
Required Skills and Qualifications
To succeed in this role, you should have:
- A primary business degree or equivalent; a Master's degree is a bonus
- At least 5 years of leadership experience in a platform business (ideally in the ride-hailing industry)
- More than 10 years of experience in Operations
- Experience from other relevant service industries is beneficial
- A track record of delivering highly effective, efficient, and scalable management processes and tools
Benefits
Freenow offers a competitive compensation package, including a comprehensive health insurance plan, flexible work arrangements, and opportunities for professional growth and development.
Others
This is an exciting opportunity to join a dynamic and innovative company that is shaping the future of transportation. If you are a strategic thinker with excellent leadership skills and a passion for operations, we encourage you to apply for this challenging and rewarding role.
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