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Customer Service Ambassador
hace 1 mes
We are The Customization Group, a global leader in mass customization. Our team of over 500 professionals from 40 nationalities works together to offer a wide range of high-quality products that bring happiness worldwide.
You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.
We have a brand-new opportunity for a Customer Service Representative (English Language). You can put yourself in the customers' shoes and remain helpful, patient, and cheerful.
Why You'll Love Working With Us:
- Global Perspective: Collaborate with our international teams and expand your horizons
- Flexible Working: Tailor your work setting to your personal needs, with options for remote working with Top-notch Home Office Equipment to optimize your work environment
- Celebrate Life: Enjoy additional leave for those moments that matter most
- Office Perks: Relish a variety of breakfast options and snacks, always on us
- Meal allowance: Enjoy a daily compensation of 100 MDL for your favorite food choices after the probation period
- Growth and Learning: Acquire valuable insights and skills for a brighter professional future
- Self-Care: Receive up to 30 EUR per month in compensation support after the probation period
- Team Spirit: Connect and grow with your colleagues at our regular team-building and company events
Your Day-to-day responsibilities:
- Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines.
- Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction.
Preferrable Background:
- Proficiency in the English language B2-C1 level, is required.
- Promising multitasking abilities to keep up with the pace of our dynamic workplace.
- The confidence and independence to manage your time effectively while collaborating seamlessly with your colleagues.
- The ability to work with minimal supervision allowing you to bring your unique talents to the table.
- Strong computer skills to keep up with our technology and processes.
- An ability to thrive in a fast-paced environment where challenges are met with a smile and a can-do spirit.
One team. Millions of happy customers worldwide. We are looking for a Customer Service Representative to join our team.
